ContactCarpet and Upholstery Cleaning Bristol.
We have been professional carpet and upholstery cleaners in
Bristol, South Gloucestershire and Bath since 1982 and we have won
awards from Which? and Trading Standards for our quality and customer
care.
With 40 years experience you can be assured that Proclene will provide you with an highly skilled, knowledgeable and professional service, that is of the highest quality and a customer service that that is also unrivalled, for both domestic and commercial.
We maintain our high standards through continued training and constant investments in the latest and best technology available.
Being professional carpet and Upholstery cleaners since 1982 we have a wealth of knowledge which enables us to remove 99% of spots and stains successfully without the use of harsh cleaning agents.
We don't do Cheap, we do Quality!
If you are looking for a cheap clean then we are not the company for you, but if you are wanting the very best, and the most thorough clean, with excellent customer service and aftercare to ensure your carpets and upholstery continue to look their best for the longest period of time, then we are the company that you need.
We are
approved by
Trading Standards, our accreditations include us being NCCA Advanced carpet and upholstery cleaners,
NCCA Advanced Spot and Stain Removal
Specialists. We are also Qualified and Certified by
NCCA,
WoolSafe, and
Carpet and Rug Institute, as well as being
Certified and Recommended by them. We are also
TrustMark certified
working to Government Endorsed Standards, ISO 9001
Accredited and
ISO
14001 Accredited, working to the latest 2015 published standards.
You can put your trust in us and be proud in knowing that you
made a great choice.
Multi-award Winning Carpet Cleaning.
We have received 2 awards and shortlisted for a Which? Trader of the Year Award.
In April 2018 we became the very first winners
of the Trading Standards Buy with Confidence Award, which was achieved by providing our customers with excellent customer service and our high quality carpet cleaning
which generated us some amazing customer testimonials.
Proclene's carpet and upholstery cleaning services also won the Which? Trusted Trader of the Month Award in November 2016 for providing, in their words "Outstanding customer service". We were also Shortlisted for the prestigious Which? Awards in 2017 in the category of Trusted Traders out of 8500 companies for providing outstanding customer service and high quality carpet cleaning in Bristol, as well as other areas, and is obviously something we are extremely proud of. It is also your assurance that we do things differently and in a way that our customers appreciate and respect.
Being recognised by Which? as a Trusted Trader, and a company that provides customers with outstanding customer service, high quality work, and value for money is something we have always aimed for, as it proves that we care about our customers, that we are honest and that we are a reputable company that delivers on it's promises.
Approved Carpet Cleaners in Bristol
We
are the only carpet and upholstery cleaners in Bristol who are Trading Standards Approved
and proactively using our accreditation. With Bait and Switch
still highly prevalent it's your assurance that we are a fair and honest company
that cares about our customers and our reputation.
Our
carpet and upholstery cleaning services in Bristol are fully endorsed and
approved by Which? Trusted Traders. Again, we are vetted,
continually monitored and audited yearly, this ensures that we
maintain our customer satisfaction and do not become complacent
with our quality or customer care.
NCCA
ADVANCED
carpet and upholstery cleaners in Bristol, and ADVANCED Spot and Stain Removal
Specialists, as well as being NCCA Qualified,
Certified and Approved. NCCA stands for National Carpet Cleaners
Association, the only not for profit carpet cleaning association
in England.
WoolSafe Approved Carpet cleaners
in Bristol, and we are also approved by the
Carpet and Rug Institute, as well as being
Certified and Recommended by them. Wool carpets need to be cleaned
using safe for wool cleaning solutions, and they need to be
cleaned differently to synthetic carpets to avoid serious
damage, and even ill health from the the growth of mould.
TrustMark certified
working to Government Endorsed Standards and your assurance that we
have been vetted and inspected as well as having adequate
insurance in place. You can also review our work with them which
will help others make an informed decision.
We
are ISO 14001 (GREEN)
Certified carpet cleaners working to the latest 2015 published
standards. This is your assurance that we are doing everything
we can to reduce our impact on the environment, which starts
with us using Eco friendly cleaning solutions as well as
equipment and vehicles.
We
are ISO 9001 (Quality and Customer Service) certified carpet cleaners
working to strict guidelines in customer care and
quality of work, ensuring that we maintain high standards of
work and customer care at all times, from first
contact with us to long after we have cleaned your carpets.
Sanitised Carpet and Upholstery Cleaning means an Healthier Home
We
remove more dirt, soil, spots, stains, odours and bacteria from carpet
and upholstery than any other carpet and upholstery cleaning company in
Bristol.
We guarantee the deepest clean that stay's looking cleaner for much longer, we guarantee that they will smell and feel clean and fresh, and not forgetting looking fantastic, and in most circumstances will be dry in 1 hour.
We are also experts at eliminating odours and bacteria, in fact we can destroy 99.999% of bacteria as standard as we include free antimicrobial treatment instead of relying solely on hot water. All items will be fully sanitised, creating a much healthier home for you and your family, by not only destroying bacteria, removing soil and dust particles, but by also removing dust-mite and their faeces, which will have a significant improvement for anyone that suffers with asthma or dust allergies.
Our treatments are effective against Sars-COV-2 (Coronavirus), MRSA, Norovirus, as well as E-coli, so you can be sure that your carpets and sofa's are left in a safe and clean condition.
Once you have used Proclene for your carpet cleaning or upholstery cleaning you will understand why we are recommended by our customers, Which?, Trading Standards, WoolSafe, the National Carpet Cleaners Association, the Carpet and Rug Institute, and why we have gained ISO 9001 and ISO 14001 Certification.
What Will Proclene Do for You?
Firstly, before anything else, Proclene will explain in crystal clear detail, what you should expect from Proclene cleaning your carpets or upholstery, including exactly how clean we are going to make your items, and how fast they will dry.
If we come across a problem stain, we will deal with it professionally and skillfully to achieve the very best results, and you will not be charged 1 penny more, even if we have to spend a long time dealing them. All part of the Proclene service.
Triple Rinse™ Carpet Cleaning
Unique to Proclene, we don't just do a single pass extraction, we go, not 1 step further but 2 steps further, because, carpet fibres and upholstery fabrics are like sponges they absorb the cleaning solutions which a single rinse simply will not remove, but by using our Triple Rinse™ system we remove not just most of the cleaning solution, but all of it, ensuring your carpets and upholstery remain cleaner for much, much longer. All part of the Proclene service.
Baby Safe Carpet and Upholstery Cleaning
When we clean your carpets or upholstery, we will only use genuine baby safe and pet safe cleaning solutions that are also confirmed and approved by Which? as being baby safe. You can be sure that you have been provided with the safest carpet and upholstery cleaning service that you will ever receive. All Part of the Proclene Service.
Deeper and Faster Drying Carpet Cleaning.
With our latest investment of £75,000 in one of our new
68hp truck-mounted carpet cleaning system we now have the most powerful
truck-mounted carpet cleaning system in Europe. This means we not
only clean deeper, but our drying times are the fastest in
Bristol,
in-fact our drying times are at least 50% faster than any of our
competitors who use truck-mounted carpet cleaners and 80% faster
than any electric portable machine.
We use the very latest in advanced carpet and upholstery cleaning machines and tools which are tailored for each individual task, hence we are able to provide you with the deepest cleaning and the fastest drying times.
Our experience provides us with the knowledge of correctly regulating the water pressure with the pile depth and density of your carpets to ensure we do not over wet them, also ensuring that they are dry in the fastest possible times.
Our machines are state of the art truck-mounted systems that remove more moisture from your carpet or sofa, allowing for the fastest drying carpets and upholstery. We provide the water and the power plus we take away the dirt water and never pour it down your toilet or sink.
With our experience and our advanced specialist tools and machinery, we know we will give you the very best results possible, after all, we are Professional Master Carpet and Upholstery Cleaners.
Proclene Carpet Cleaning Video
Please watch the whole video to see how we clean carpets and restore them without using harmful chemicals and still provide you with the very ultimate in carpet cleaning that dries quickly and stays cleaner for much longer. This carpet is actually 9 years old and has never been cleaned before.
Carpet Cleaning Video - Proclene Restoring a carpet.You can find more videos on our video page.
The Proclene Promise
- To give you an accurate quotation and abide by the price quoted under all circumstances prior to commencement of work.
- To provide you with the very best carpet and upholstery cleaning service with the very least disruption.
- To provide you with the very best customer service and experience.
- To provide you with a service that includes stain and odour removal at no extra cost.
- To sanitise at no extra cost.
- To give you true drying times and not to make false claims.
- To be reliable and punctual.
- Never to try to sell you anything.
- To make your experience with us pleasant and satisfying
- To provide you with all forms for reviewing our work.
Trained and Vetted
To ensure our continued ability to provide you with the very best possible results, that go unhindered we undertake regular training courses to learn about new techniques, cleaning solutions and tools, we also take regular examinations to ensure we can always provide the service that is required of us.
We know carpet and upholstery cleaning like no one else!......it's in our BLOOD!.
See our why use Proclene page.
All reviews below can be proven that they are Genuine.
