Carpet Cleaning During COVID-19 throughout Bristol.
During this still unprecedented time, brought upon us by the Coronavirus COVID-19 pandemic, Proclene are continuing to provide our services to the best of our abilities throughout Bristol & South Gloucestershire, whilst ensuring 100% safe working procedures and practices to keep you, and Proclenes' technicians safe.
19th July 2021 - Update
Whilst the government have lifted many or most restrictions which include using of face masks and social distancing, we as people, believe this to be a disastrous approach put many lives at risk.
Therefore, to protect you, face masks will remain along with social distancing where it is practical, i.e. in close contact with customers.
We will also be continue to test all staff daily before commencing the working day, thereby insuring you remain safe to the absolute very best of our abilities.
IMPORTANT NOTICE
We also request that customers also wear face masks and maintain social distancing, this will protect us and any of our vulnerable customers. If you do not wear a face mask and maintain social distancing we will not be able to carryout the work and you may still be charged
19th April 2021 update.
Workplace Testing Programme.
Daily COVID-19
Rapid Antigen tests that have been provided to us by the UK Government
through the NHS Test and Trace, and all staff will now be tested daily.
We chose to use the government workplace testing programme because we feel that it is essential in preventing us from infecting others with COVID-19.
We have put in place, what we feel to be the correct measures to ensure your safety so that we can continue to provide our sanitising and cleaning services throughout the COVID-19 outbreak, including tier restrictions and any lock-downs, obviously subject to certain health and safety criteria being met.
Your safety as well as our own is our priority, and therefore you can be 100% assured that we will not put you at risk & we will not put ourselves at risk.
COVID Safe procedures you can expect from Proclene.
Testing - Daily Rapid Antigen Testing.
Face - Fresh medical grade facemask on every job.
Hands -
Sanitised hourly - washed with soap and water throughout the
day.
Distance - Minimum 2 metres.
Surfaces - Sanitise touch points
and items after touching.
Equipment - Sanitised and cleaned
after every job and at end of day.
Upon completion;
We will remove our tools and
equipment from your property.
We will re-sanitise the same
touch areas and any other areas that would have touched. We will
notify you that we have finished, and request that you
inspect the items cleaned to ensure that we have delivered
everything that we promised, and that you are 100% delighted with
our work.
Whilst you are inspecting our cleaning;
We
will be outside sanitising our tools and equipment as we put
them back in the van, this is so that they are safe for our next customer
(just as we did for you).
Once you have confirmed that you are delighted with the cleaning we have carried-out, we will bid you a good day and leave you to enjoy the use of your freshly cleaned and sanitised carpets, upholstery & rugs.
Should you have any further safety precautions that you would like for us to have in place, please let us know.
Sanitised Carpet, Upholstery & Rug Cleaning
Those of you that have used us previously, you will know that all of our cleaning services have always been carried-out with the added use of antibacterial, antimicrobial and antiviral treatments being applied as standard. This will not change, however we will now apply a product that has been certified 99.99% effective against SARS-CoV-2.
Please note: Although It has now been confirmed that our Sanitising product is 99.99% effective against Coronavirus SARS-CoV-2 (the virus that causes the COVID-19 disease), It is important that we advise you that although we are very thorough in our cleaning processes we cannot guarantee 100% sanitisation.
We endeavor to do our utmost to provide you with the services that you are in need of.
Please stay safe and please follow the latest Government Advice.
All reviews below can be proven that they are Genuine.

