Abergavenny
01873
739 839
Chepstow
01291
639 419
Monmouth
01600
717 499

* All Calls will be connected to our Office in Gloucester, where we will delighted to help you

COVID-19 - ALL TECHNICIANS STILL TESTED WEEKLY and FULLY VACCINATED
woolsafe approved carpet cleaners
winners of Which? Trader of the Month Trading standards award winning carpet cleaning Members of The National Carpet Cleaners Association
GUARANTEED.....The MOST THOROUGH, DEEPEST, FAST DRYING, LONG LASTING CLEAN,
that is BABY SAFE, PET SAFE and WOOL SAFE, SANITISED and FREE from ODOURS or YOUR MONEY BACK!

Professional Carpet Cleaning in Chepstow and Caldicot

We have been Professional Carpet and Upholstery Cleaners in Chepstow since 1982. Proclene also clean carpets in Caldicot, Magor, Raglan, Shirenewton, Tintern, Usk, Wolvesnewton.

Which? and Trading Standards Award Winning Carpet Cleaning

Trading standards award winning carpet cleaning winners of Which? trader of the month

Our sanitised carpet cleaning services have won us awards from Which? and Trading Standards. These awards are a testament to us providing the highest quality carpet cleaning service throughout Chepstow, Caldicot and Magor.

We were also Shortlisted to 1 of 4 companies out of 8500 for the prestigious Which? Awards in 2017 in the category of Trusted Traders.

We guarantee that you will feel that we have earned these awards once you have used us.

See who we are accredited and approved by.

  • Baby and Expectant Mum Safe.
  • Pet Safe.
  • 40 years' experience.
  • WoolSafe™ Recommended.
  • NCCA Recommended.
  • Free Sanitising.
  • Environmentally Friendly - ISO 14001:2015.
  • Deepest Clean.
  • No Rapid Re-soiling.
  • FASTEST DRYING Guaranteed.

part cleaned carpetBeing professional carpet cleaners in Chepstow since 1982, we have amassed a wealth of knowledge which enables us to remove 99% of spots and stains successfully without using harsh chemicals.

And because we also include free sanitising in all of our carpet and upholstery cleaning services as standard we destroy 99.999% of bacteria.

We remove more dirt, soil, spots, stains, odours and bacteria from carpet and upholstery than any other carpet cleaners in Chepstow.

Stains Removed.

40 years' has taught us how to best deal with spots and stains with a 99% success rate. We do not make promises of stain removal just for you to use our services but what we do promise is our 40 years' of skilled knowledge of dealing with them to obtain the very best results.

Colours Revived.

We will restore the colours of your carpet or sofa to what they should be, this is done by removing the dust that is making your sofa look dull and restoring the pH levels which also in turn restores colours.

Appearance Renewed.

By removing the dust, restoring the pH levels, removing spots and stains and conditioning the fibres your carpet or sofa will look fantastic.

Odours Removed

When an item is cleaned thoroughly odours improve due to the fact the offending smell has been rinsed away but this is only a small temporary improvement, however, when we clean we use an anti-bacterial and anti-microbial treatment to destroy the offending germ that is causing the odour and this continues to work long after which is much better than steam alone.

Softness

During our cleaning process, whether we are cleaning your carpet or cleaning your upholstery, we remove the dust, grit and sticky residues that stiffen and make the fibres feel course and hard. We also condition the fibres which balances the pH levels and increases the luxurious feel of them.

Approved Carpet Cleaners in Chepstow.

NCCA approved carpet cleanersThe National Carpet Cleaners Association - We are NCCA ADVANCED carpet and upholstery cleaners, and ADVANCED Spot and Stain Removal Specialists, as well as being NCCA Qualified, Certified and Approved. This is your assurance that we are also professionally trained and have adequate insurances to clean your items.

Wool safe approved carpet cleanersWoolSafe Approved Carpet and upholstery cleaners, and we are also approved by the Carpet and Rug Institute, as well as being Certified and Recommended by them. Wool carpets need to be cleaned using safe for wool cleaning solutions, and they need to be cleaned differently to synthetic carpets to avoid serious damage, and even ill health from the the growth of mould.

Guild of Master Craftsmen - Carpet cleaningGuild of Master Craftsmen Accredited Carpet and upholstery cleaners, you can be assured that you will receive high quality workmanship. The Guild of Master Craftsmen is the sign of Quality, something that you will always receive when you use Proclene for your carpet, upholstery and fine rug cleaning. Don't just take our word for it, with thousands of reviews, and our accreditations you don't need to.

Member of BICSAs members of BICS the British Institute of Cleaning Science you can be sure that we are at the forefront of advanced cleaning processes and cleaning chemicals. This ensures that we can provide you with continued high standards.

Trading Standards Approved carpet cleaningWe are Trading Standards Approved carpet and upholstery cleaners. With Bait and Switch still highly prevalent it's your assurance that we are a fair and honest company that cares about our customers and our reputation. Your assurance that you can buy with confidence.

which? recommended carpet cleaningOur carpet cleaning services are fully endorsed and approved by Which? Trusted Traders. Again, we are vetted, continually monitored and audited yearly, this ensures that we maintain our customer satisfaction and do not become complacent with our quality or customer care.

Checkatrade carpet cleaningOur carpet cleaning services are Recommended, Vetted and Monitored by CheckaTrade.com, and with hundreds of reviews and an average rating of virtually 10/10, you can rest assured in knowing that we will provide you with the very best in customer service, quality, reliability as well as being tidy. We won't let you down

Government endorsed carpet cleanersTrustMark certified working to Government Endorsed Standards and your assurance that we have been vetted and inspected as well as having adequate insurance in place. You can also review our work with them which will help others make an informed decision.

Green Carpet cleaners - ISO 14001 CertifiedWe are ISO 14001 (Environmentally Friendly) Certified carpet cleaners working to the latest 2015 published standards. This is your assurance that we are doing everything we can to reduce our impact on the environment, which starts with us using Eco-friendly cleaning solutions, as well as equipment and vans. Other companies say they are eco friendly we prove we are.

ISO 9001 certified carpet cleanersWe are ISO 9001 certified carpet cleaners working to our own strict guidelines in customer care and quality of work, ensuring that we maintain high standards of work and customer care at all times, from first contact with us to long after we have cleaned your carpets.

Carpet Cleaning Video

Please watch the whole video to see how we clean carpets and restore them without using harmful chemicals and still provide you with the very ultimate in carpet cleaning that dries quickly and stays cleaner for far longer.

Carpet Cleaning Restoration Video - A video showing Proclene deep cleaning an old dirty carpet and restoring it to look almost like new.

Your carpet or upholstery will feel soft, look fantastic and smell great!

Shortest Drying Times.

40 years' of experience as taught us, not to falsely claim to have your carpets dry within 30 minutes or an hour as every carpet  or upholstery fibre dries at different rates and is also dependent upon room temperatures and humidity levels.

Proclene have 40 years' experience and skill to know how to, regulate the balance of water,
cleaning solutions and techniques to ensure that we clean, to the bottom of the pile on carpets without penetrating the backing or worse still the underlay.

With upholstery we use a unique tool that thoroughly cleans the wrapping fabric without wetting the filling ensuring that fastest possible drying times.

With the right tools, our experience and our skills we guarantee that, we can provide you with the shortest drying times that can be achieved.

When you use Proclene to clean your carpet and upholstery you are using a reputable, respected, highly regarded and highly recommended carpet and upholstery cleaning company.

The Benefits of using Proclene the Carpet Cleaners.

Proclene want you to be more that just satisfied, we go to great lengths to provide you with, the very best experience you will ever have with a Carpet and Upholstery Cleaning company.

We are solely professional carpet, upholstery, drapery and mattress cleaners, ensuring our skills are concentrated and not diluted to other trades.

  • Results  - 100% Satisfaction not 99%
  • 40 years' Experience and Fully Trained
  • Customer Service Outstanding
  • Most Thorough Clean Guaranteed
  • No Rapid Re-soiling Guaranteed
  • Fast Drying Guaranteed
  • Free Stain and Odour Removal Included
  • Free Sanitising Included
  • Child and Pet Safe
  • Longer Lasting Carpets and Upholstery
  • Manufacturer Warranty Approved Process
  • Punctual and Reliable Service
  • Reputable, Trustworthy and Vetted
  • Same Day Service Available
  • Weekend Service Available
  • Customer Loyalty Discount
  • Fully Insured
  • Pay by Card
  • Fair and Honest Prices
  • Total Satisfaction
  • Advice
  • Printed Detailed Receipt

Trained and Vetted

To ensure our continued ability to provide you with the very best possible results, we undertake regular training courses to learn about new techniques, cleaning solutions and tools, we also take regular examinations to ensure we are knowledgeable of all textiles and the correct cleaning of them. This is how continue to provide you with a service and quality that you should expect.

For more detailed information, please see our why use us page

Once you have used Proclene for your carpet cleaning or upholstery cleaning you will understand why we are recommended by our customers.

All reviews below can be proven that they are Genuine.

Carpet and Upholstery Cleaning Testimonial Ratings: 10 out of 10 based on 4199 testimonials
Rug and Carpet Cleaning
As a returning customer of Proclene we can say that they are worth every penny, and we will definitely use them again. Greg was excellent and he provided excellent results, he worked hard, was very careful, and thorough, we are very pleased with the finished results, which were exactly as promised prior to starting. Proclene are trustworthy, careful, thorough and reliable. The customer care and service was also excellent. A reputable carpet cleaning company that we will definitely use again.
Carpet Cleaning
Date published: 04/11/2020
★★★★★★★★★★ 10 / 10 stars

Upholstery, Rug and Carpet Cleaning
These are people you can trust. We used Proclene to clean our carpets, upholstery and rugs, as well as stain removal and apply stain protection. The results were excellent, the customer service was excellent and there was always someone at the end of the phone. They arrived on time, gave a clear and honest indication of results I should expect and delivered exactly as they promised. We would use Proclene again, Greg was excellent.
Upholstery Cleaning
Date published: 08/10/2020
★★★★★★★★★★ 10 / 10 stars

Our Clients Include

Fraser Hart Bristol Carpet Cleaning Fraser Hart Jewellers Build Cleans for Barratt Homes Cleaning Carpets and Build Cleans for David Wilson Homes Office Cleaning and Carpet Cleaning at Rolls Royce Carpet Cleaning at CareUK Bristol Carpet cleaning for Gloucestershire County Council Cleaning carpets for University of Oxford Trusted by Fraser Hart Jewellers at the Mall Cribbs Causeway
National Carpet Cleaners Association Members of The National Carpet Cleaners Association TrustMark Org Government Approved Standards proclene are trustmark approved British Institute of Cleaning Science" Members of British Institute of Cleaning Science  WoolSafe Organisation Woolsafe recommended carpet and upholstery cleaners Which? Trusted Traders Proclene are approved by which? trusted traders Trading Standards Buy with Confidence Trading standards award winning carpet cleaning ISO 9001:2015 Certified ISO 9001:2015 registered cleaning company ISO 14001:2015 Certified ISO 14001:2015 Registered cleaning company