Hereford
01432
381 061
Ross-on-Wye
01989
569 688
Ledbury
01531
825 282
CORONAVIRUS COVID-19 - We remain open for business, however some services will not be available - more information about cleaning through COVID-19
woolsafe approved carpet cleaners
winners of Which? Trader of the Month Trading standards award winning carpet cleaning Members of The National Carpet Cleaners Association
GUARANTEED.....The MOST THOROUGH, DEEPEST, FAST DRYING, LONG LASTING CLEAN,
that is BABY SAFE, PET SAFE & WOOL SAFE, SANITISED & FREE from ODOURS or YOUR MONEY BACK!

Proclene are Carpet & Upholstery Cleaners in Ross-on-Wye.

We have been cleaning carpets & upholstery in Ross on Wye since 1982, and with over 35 years experience you can rest assured in knowing that, you have chosen a carpet cleaning company that really does know how to clean carpets skilfully and safely. We are approved & recommended professional Carpet Cleaners in Ross on Wye.

Which? & Trading Standards Award Winning Carpet Cleaning

Trading standards award winning carpet cleaningwinners of Which? trader of the month

Our sanitised carpet cleaning services in Ross-on-Wye have won us awards from Which? & Trading Standards. These awards are a testament to us providing the highest quality carpet & upholstery cleaning service throughout Herefordshire.

We were also Shortlisted to 1 of 4 companies out of 8500 for the prestigious Which? Awards in 2017 in the category of Trusted Traders.

We guarantee that you will feel that we have earned these awards once you have used us.

See who we are accredited and approved by.

part cleaned carpet
  • ►Baby & Expectant Mum Safe.
  • ►Pet Safe.
  • ►WoolSafe™.
  • ►Non-hazardous.
  • ►Environmentally Safe.
  • ►Manufacturer Recommended.
  • ►No Rapid Resoiling.
  • ►FAST DRYING.

Being professional carpet cleaners since 1982, we have amassed a wealth of knowledge which enables us to remove 99% of spots & stains successfully without the use of harsh cleaning agents, we are also experts at destroying odours & bacteria, in fact we can destroy 99.99% of bacteria.

We guarantee the deepest clean that,

  • Looks amazing.
  • Smells great.
  • Feels fantastic.
  • Dries quickly.
  • Stays Cleaner Longer.
  • Maintains your warranty.
  • Lasts Longer.
  • You'll be glad you chose us.

We remove more dirt, soil, spots, stains, odours & bacteria from carpet & upholstery than any other carpet cleaners or upholstery cleaning companies.

Stains Removed.

35 years has taught us how to best deal with spots & stains with a 99% success rate.
We do not make promises of stain removal just for you to engage our services but what we do promise is our 35 years of skilled knowledge of dealing with them to obtain the very best results.

Colours Revived.

We will restore the colours of your carpet or sofa to what they should be, this is done by removing the dust that is making your sofa look dull and restoring the pH levels which also in turn restores colours.

Appearance Renewed.

By removing the dust, restoring the pH levels, removing spots & stains & conditioning the fibres your carpet or sofa will look fantastic.

Odours Removed

When an item is cleaned thoroughly odours improve due to the fact the offending smell has been rinsed away but this is only a small temporary improvement, however, when we clean we use an anti-bacterial & anti-microbial treatment to destroy the offending germ that is causing the odour and this continues to work long after which is much better than steam alone.

Softness

During our cleaning process, whether we are cleaning your carpet or cleaning your upholstery, we remove the dust, grit & sticky residues that stiffen and make the fibres feel course and hard. We also condition the fibres which balances the pH levels and increases the luxurious feel of them.

Your carpet or upholstery will feel soft, look fantastic and smell great!

Fastest Drying Times.

35 years of experience as taught us, not to falsely claim to have your carpets dry within 30 minutes or an hour as every carpet  or upholstery fibre dries at different rates and is also dependent upon room temperatures & humidity levels.

Proclene have 35 years experience and skill to know how to, regulate the balance of water,
cleaning solutions & techniques to ensure that we clean, to the bottom of the pile on carpets without penetrating the backing or worse still the underlay.

With upholstery we use a unique tool that thoroughly cleans the wrapping fabric without wetting the filling ensuring that fastest possible drying times.

With the right tools, our experience & our skills we guarantee that, we can provide you with the shortest drying times that can be achieved.

When you use Proclene to clean your carpet & upholstery you are using a reputable, respected, highly regarded & highly recommended carpet & upholstery cleaning company.

Approved Carpet Cleaners Ross on Wye

Trading Standards Approved carpet cleaningWe are Trading Standards Approved carpet & upholstery cleaners. With Bait and Switch still highly prevalent it's your assurance that we are a fair & honest company that cares about our customers and our reputation.

which? recommended carpet cleaners in BristolOur carpet & upholstery cleaning services are fully endorsed and approved by Which? Trusted Traders. Again, we are vetted, continually monitored and audited yearly, this ensures that we maintain our customer satisfaction and do not become complacent with our quality or customer care.

NCCA approved carpet cleaners in BristolNCCA ADVANCED carpet & upholstery cleaners, and ADVANCED Spot & Stain Removal Specialists, as well as being NCCA Qualified, Certified & Approved. NCCA stands for National Carpet Cleaners Association, the only not for profit carpet cleaning association in England.

Wool safe approved carpet cleaners in BristolWoolSafe Approved Carpet & upholstery cleaners, and we are also approved by the Carpet & Rug Institute, as well as being Certified & Recommended by them. Wool upholstery needs to be cleaned using safe for wool cleaning solutions, and they need to be cleaned differently to synthetic upholstery to avoid serious damage, and even ill health from the the growth of mould.

Guild of master craftsmen carpet cleanersGuild of Master Craftsmen Accredited carpet & upholstery cleaners, you can be assured that you will receive high quality workmanship. The Guild of Master Craftsmen is the sign of Quality, something that you will always receive when you use Proclene for your upholstery cleaning. Don't just take our word for it, with thousands of reviews, and our accreditations you don't need to.

Government endorsed carpet cleaners in BristolTrustMark certified working to Government Endorsed Standards and your assurance that we have been vetted & inspected as well as having adequate insurance in place. You can also review our work with them which will help others make an informed decision.

Checkatrade carpet cleaningOur carpet cleaning services are Recommended, Vetted & Monitored by CheckaTrade.com, and with hundreds of reviews and an average rating of virtually 10/10, you can rest assured in knowing that we will provide you with the very best in customer service, quality, reliability as well as being tidy. We won't let you down

Green Carpet cleaners ISO 14001 CertifiedWe are ISO 14001 (GREEN) Certified carpet & upholstery cleaners working to the latest 2015 published standards. This is your assurance that we are doing everything we can to reduce our impact on the environment, which starts with us using Eco friendly cleaning solutions as well as equipment and vans. other companies say they provide an EcoClean upholstery cleaning, we actually prove we provide it.

ISO 9001 certified carpet cleaners in BristolWe are ISO 9001 certified carpet & upholstery cleaners working to the latest 2015 published standards, and our own strict guidelines in customer care and quality of work, ensuring that we consistently maintain our high standards of work & customer care at all times, from first contact with us to long after we have cleaned your carpets.

The Benefits of using Proclene the Carpet Cleaners.

Proclene want you to be more that just satisfied, we go to great lengths to provide you with, the very best experience you will ever have with a Carpet & Upholstery Cleaning company.

We are solely professional carpet, upholstery, drapery & mattress cleaners, ensuring our skills are concentrated and not diluted to other trades.

  • Results  - 100% Satisfaction not 99%
  • 35 years Experience & Fully Trained
  • Customer Service Outstanding
  • Most Thorough Clean Guaranteed
  • No Rapid Resoiling Guaranteed
  • Fast Drying Guaranteed
  • Free Stain & Odour Removal Included
  • Free Sanitising Included
  • Child & Pet Safe
  • Longer Lasting Carpets & Upholstery
  • Manufacturer Warranty Approved Process
  • Punctual & Reliable Service
  • Reputable, Trustworthy & Vetted
  • Same Day Service Available
  • Weekend Service Available
  • Customer Loyalty Discount
  • Fully Insured
  • Pay by Card
  • Fair & Honest Prices
  • Total Satisfaction
  • Advice
  • Printed Detailed Receipt

Trained & Vetted

To ensure our continued ability to provide you with the very best possible results, we undertake regular training courses to learn about new techniques, cleaning solutions & tools, we also take regular examinations to ensure we are knowledgeable of all textiles & the correct cleaning of them. This is how continue to provide you with a service & quality that you should expect.

For more detailed information, please see our why use us page

Once you have used Proclene for your carpet cleaning or upholstery cleaning you will understand why we are recommended by our customers.

Carpet & Upholstery Cleaning Review Ratings: 10 out of 10 based on 4196 reviews
Rug & Carpet Cleaning
After using Proclene I would not try another carpet cleaner. Which? gave them the name of Trusted Trader and this was quite right. They gave an honest and clear indication of results that should be expected and delivered them. I have used other companies previously but Proclene are beyond comparison because of the excellent technician. I never expected the customer service to be this good, good cleaning, courteous and excellent admin. I also never expected the cleaning to be this good, with 6 dogs I never expected the carpets to get clean again. As far as I am concerned I would change nothing to make my experience of using them any better. A reputable company whom I felt safe using and they arrived on time. Highly recommend.
Rug & Carpet Cleaning
Date published: 05/02/2020
10 / 10 stars10 Star Carpet Cleaning

Carpet & Upholstery Cleaning
Proclene provided an all round excellent service. We have used other carpet & upholstery cleaning companies in the past, but Proclene were better because they provided better results. They gave a clear and honest indication of what we should expect before starting the work and they delivered on what they said. The results were excellent, the customer service was also excellent. They arrived on time, we felt safe having them in our home. A reputable company that we will definitely use again & we definitely recommend them.
Carpet Cleaning
Date published: 27/11/2019
10 / 10 stars10 Star Carpet Cleaning
National Carpet Cleaners Association Members of The National Carpet Cleaners Association TrustMark Org Government Approved Standards proclene are trustmark approved British Institute of Cleaning Science" Members of British Institute of Cleaning Science winners of which? trusted trader of the month WoolSafe Organisation Woolsafe recommended carpet & upholstery cleaners Which? Trusted Traders Proclene are approved by which? trusted traders Trading Standards Buy with Confidence Trading standards award winning carpet cleaning ISO 9001:2015 Certified ISO 9001:2015 registered cleaning company ISO 14001:2015 Certified ISO 14001:2015 Registered cleaning company