Carpet Cleaning During COVID-19.

During this still unprecedented time, brought upon us by the Coronavirus COVID-19 pandemic, we would like to update you with what we are doing to ensure your safety as well as our own safety.

19th July 2021 - Update

Whilst the government have lifted many or most restrictions which include using of face masks and social distancing, we as people, believe this to be a disastrous approach put many lives at risk.

Therefore, to protect you, face masks will remain along with social distancing where it is practical, i.e. in close contact with customers.

We will also be continue to test all staff daily before commencing the working day, thereby insuring you remain safe to the absolute very best of our abilities.

IMPORTANT NOTICE

We also request that customers also wear face masks and maintain social distancing, this will protect us and any of our vulnerable customers. If you do not wear a face mask and maintain social distancing we will not be able to carryout the work and you may still be charged

19th April 2021 update.

Workplace Testing Programme.

work place testing covid-19 Daily COVID-19 Rapid Antigen tests that have been provided to us by the UK Government through the NHS Test and Trace, and all staff will now be tested daily.

We chose to use the government workplace testing programme because we feel that it is essential in preventing us from infecting others with COVID-19.

We have put in place, what we feel to be the correct measures to ensure your safety so that we can continue to provide our sanitising and cleaning services throughout the COVID-19 outbreak, including tier restrictions and any lock-downs, obviously subject to certain health and safety criteria being met.

Your safety as well as our own is our priority, and therefore you can be 100% assured that we will not put you at risk & we will not put ourselves at risk.

COVID Safe procedures.

Testing - Daily Rapid Antigen Testing.
Face - Fresh medical grade facemask on every job.
Hands - Sanitised hourly - washed with soap and water throughout the day.
Distance - Minimum 2 metres.
Surfaces - Sanitise touch points and items after touching.
Equipment - Sanitised and cleaned after every job and at end of day.

Upon confirmation from you, for us to proceed;
We will set up our equipment (sanitised after our previous job) and proceed to clean and sanitise your carpets, upholstery or Rugs.

Upon completion;
We will remove our tools and equipment from your property.
We will re-sanitise all touch points.
We will notify you that we have finished, and request that you inspect the items cleaned to ensure that we have delivered everything that we promised, and that you are 100% delighted with our work.

Whilst you are inspecting our cleaning;
We will be outside sanitising our tools and equipment as we put them back in the van, this is so that they are safe for our next customer (just as we did for you).

Once you have confirmed that you are delighted with the work we have carried-out for you we will bid you good day and leave you to enjoy the use of your freshly cleaned and sanitised items.

Should you have any further safety precautions that you would like for us to have in place, please let us know.

Sanitised Carpet, Upholstery & Rug Cleaning

Of those of you that have used us previously, you will know that all of our cleaning services have always been carried-out with the added use of antibacterial, antimicrobial and antiviral treatments being applied as standard. This will not change, however we will now apply a product that has been certified 99.99% effective against SARS-CoV-2.

Please note: Although It has now been confirmed that our Sanitising product is 99.99% effective against Coronavirus SARS-CoV-2 (the virus that causes the COVID-19 disease), It is important that we advise you that although we are very thorough in our cleaning processes we cannot guarantee 100% sanitisation.

We endeavor to do our utmost to provide you with the services that you are in need of.

Please stay safe and please follow the latest Government Advice.

Government Advice & Informational Videos

HAND WASHING

INFECTED SURFACES such as Credit Card Payment Terminals

Infected Door Handles

Infected Buttons on Pedestrian Crossings

Infected Buttons on Buses

Carpet & Upholstery Cleaning Review Ratings: 10 out of 10 based on 4196 reviews

All reviews below can be proven that they are Genuine.

Carpet & Rug Cleaning

Rug & Carpet Cleaning

As a returning customer of Proclene we can say that they are worth every penny, and we will definitely use them again. Greg was excellent and he provided excellent results, he worked hard, was very careful, and thorough, we are very pleased with the finished results, which were exactly as promised prior to starting. Proclene are trustworthy, careful, thorough and reliable. The customer care & service was also excellent. A reputable carpet cleaning company that we will definitely use again.

Written by: Sir & Lady Torpy read this carpet cleaning review

Carpet Cleaning

Date published: 04/11/2020

10 / 10 stars

Upholstery Cleaning

Upholstery, Rug & Carpet Cleaning

These are people you can trust. We used Proclene to clean our carpets, upholstery and rugs, as well as stain removal and apply stain protection. The results were excellent, the customer service was excellent and there was always someone at the end of the phone. They arrived on time, gave a clear and honest indication of results I should expect and delivered exactly as they promised. We would use Proclene again, Greg was excellent.

Written by: Mrs Curtis read this review

Upholstery Cleaning

Date published: 08/10/2020

10 / 10 stars