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CORONAVIRUS COVID-19 - We remain open for business, however some services will not be available - more information about cleaning through COVID-19
Trading standards award winning carpet cleaning
GUARANTEED.....The Most Thorough, Deepest, Fastest Drying, Longest Lasting Clean, that is Baby Safe, Pet Safe & WoolSafe, Sanitised & Free from Odours or Your Money Back!

Carpet Cleaning During COVID-19

During these unprecedented times brought upon us by the Coronavirus COVID-19 pandemic, we as a cleaning company will continue to work to the best of our ability, whilst ensuring 100% safe working procedures and practices to keep you & Proclene's technicians safe.

Carpet Cleaning - Sanitised as Standard

Educational Buildings - Deep Cleaning, Sanitised Carpet Cleaning, decontamination cleaning

Construction Cleaning - Builders Cleans, sanitised cleaning

As a professional cleaning company that has always specialised in sanitised cleaning, our services are now in much greater demand as a result, and with this in mind we have put in place the correct measures to ensure that we can continue to provide our sanitising and cleaning services.

obviously subject to certain health and safety criteria being met.

Our safety as well as yours, is our priority, and therefore you can be 100% assured that should we provide you with any of our services, you will not be put at risk & we will not put ourselves at risk.

SAFE for you Contact Carpet Cleaning

For your safety and our own safety we are requesting  stricter and safer guidelines be adhered to rather than those set out by the government.

Proclene feel very strongly that these rules have been relaxed to much, too quickly, and as a result we would very much prefer that our customers and our technicians maintain a minimum of 3 metres away from each other, we want you as well as us to be safe and remain fit and healthy!

What safety measures & procedures can you expect from us?

Arrival to your home or business; sanitise hands, and wear fresh pair of disposable gloves, sanitise gloves. knock on door, step back 3 metres. Introduce ourselves and discuss your requirements.

Upon being allowed access we would request that you and your family including pets move to a room that we are not going to be entering. We will then sanitise touch points such as door handles, frames, stair hand rails and light switches etc. we will then inspect each item that we will be cleaning i.e. carpet, we will then report back to you telling you exactly what you should expect and explain any issues such as problem stains.

Upon confirmation from you for us to proceed with the carpet cleaning, etc. we will then set up our equipment (sanitised after our previous job) and proceed to clean and sanitise the carpets etc. upon completion we will then remove our tools and equipment from your property. We will then re-sanitise the same touch areas and any other areas that would have touched. We will then notify you that we have finished, and request that you inspect the items cleaned to ensure that we have delivered everything that we promised and that you are 100% delighted with our work.

Whilst you are inspecting the carpet cleaning, upholstery cleaning, rug cleaning etc. that we have carried-out for you we will be outside sanitising our tools and equipment as we put them back in the van so that they are safe for our next customer (just as we did for you).

Upon you confirming that you are delighted with the work we would then leave for our next job.

Should you have any further safety precautions that you would like for us to have in place, please let us know.

Sanitised Carpet & Upholstery Cleaning

Of those of you that have used us previously, you will know that all of our cleaning services have always been carried-out with the added use of antibacterial, antimicrobial and antiviral treatments being applied as standard. This will not change, however we will now apply a product that has a kill rate of 99.9999% (kill log 6).

Please note: Although It has now been confirmed that our Sanitising product is 99.99% effective against Coronavirus SARS-CoV-2 the virus that causes the COVID-19 disease, It is important that we advise you that although we are very thorough in our cleaning processes we cannot guarantee 100% sanitisation.

The samples below show 3 days bacteria growth from an unwashed hand pressed on to the 3 petri dishes, we then applied the sanitisers 'Triple Protect' (99.9999%) to one sample, and a competitors brand (99.999%) to another sample. As you can see; there was absolutely no growth of bacteria with Triple Protect

Bacteria growth comparison with triple protect

We endeavor to do our utmost to provide you with the services that you are in need of.

Please stay safe and please follow the latest Government Advice.

Government Advice & Informational Videos


INFECTED SURFACES such as Credit Card Payment Terminals

Infected Door Handles

Infected Buttons on Pedestrian Crossings

Infected Buttons on Buses

Carpet & Upholstery Cleaning Review Ratings: 10 out of 10 based on 4196 reviews
Rug & Carpet Cleaning
After using Proclene I would not try another carpet cleaner. Which? gave them the name of Trusted Trader and this was quite right. They gave an honest and clear indication of results that should be expected and delivered them. I have used other companies previously but Proclene are beyond comparison because of the excellent technician. I never expected the customer service to be this good, good cleaning, courteous and excellent admin. I also never expected the cleaning to be this good, with 6 dogs I never expected the carpets to get clean again. As far as I am concerned I would change nothing to make my experience of using them any better. A reputable company whom I felt safe using and they arrived on time. Highly recommend.
Rug & Carpet Cleaning
Date published: 05/03/2020
10 / 10 stars10 Star Carpet Cleaning

Upholstery Cleaning
Proclene are a very professional company, very prompt and deliver the results that they say they can. We used Proclene because of their good reviews and they are used by the company that I work for. They gave a clear and honest indication of the results that we should expect before starting work and they delivered exactly what they said they would. The finished results were excellent, the customer service was also excellent, very courteous and polite. We have used other carpet cleaners in the past but Proclene provided a better clean all round, beyond comparison and worth every penny. We will only use Proclene in future, Highly recommend
Carpet & Upholstery Cleaning
Date published: 11/02/2020
10 / 10 stars10 Star Carpet Cleaning
National Carpet Cleaners Association Members of The National Carpet Cleaners Association TrustMark Org Government Approved Standards proclene are trustmark approved British Institute of Cleaning Science" Members of British Institute of Cleaning Science winners of which? trusted trader of the month WoolSafe Organisation Woolsafe recommended carpet & upholstery cleaners Which? Trusted Traders Proclene are approved by which? trusted traders Trading Standards Buy with Confidence Trading standards award winning carpet cleaning ISO 9001:2015 Certified ISO 9001:2015 registered cleaning company ISO 14001:2015 Certified ISO 14001:2015 Registered cleaning company