Professional Rug Cleaning.
Proclene have been providing a professional & thorough rug cleaning service throughout Gloucestershire for over 35 year.
We are are fully skilled and certified WoolSafe fine fibre cleaning specialists. We specialise in fine rugs that have been hand knotted by highly skilled tribes people who have used, only natural dyes and the finest of fibres. They tend to be intricate in detail and will most likely bleed dyes through moisture and strong cleaning solutions.
Proclene truly are the solution to your fine rug cleaning requirements wherever you are Gloucestershire. We specialise in the cleaning of natural fibre rugs such as Wool, Tencel™, & Viscose.
We will listen to what your requirements are, and any issues, or concerns that you may have. We will work with you to ensure that we do not just meet your requirements, but exceed them. We will ensure your complete and total satisfaction with the quality of our cleaning and the customer care that you receive.
All of Proclene's fine rug cleaning technicians are fully trained, qualified, and more than experienced to be able to successfully carry-out the finest and safest sanitised cleaning of your fine rugs ensuring that we meet your exacting standards, as well as ours.
We have been cleaning rugs for over 38 years’, we will efficiently and effectively deal with your issues and to restore your rugs appearance.
Be assured that you rugs will be in safe hands, and with our wealth of knowledge we will clean your rugs to the highest of standards without the use of harsh cleaning agents.
We will also destroy bacteria using an antimicrobial as part of the cleaning process, this ensures that we deal with any odour issues.
The whole process is 100% safe, exact & gentle, yet extremely thorough. We clean rugs in-situ which means that there is absolutely no risk of you rug being lost or receiving the wrong rug back.
As our skilled rug cleaning process takes time to carryout safely & thoroughly please do not expect a cheap rug cleaning service.
Don't put your fine rugs at risk by letting just anyone clean them.
Multi-Award Winning Rug Cleaning
We have received 2 awards and shortlisted for the Which? Trader of the Year 2017 award.
In April 2018 we became the very first winners of the Trading Standards Award, which was achieved by providing our customers with excellent customer service, and our high quality rug cleaning service throughout Gloucestershire & the Cotswolds which generated us some amazing customer reviews.
We were also Shortlisted to 1 of 4 businesses for the prestigious Which? Awards in 2017 in the category of Trusted Traders out of 8500 companies.
Being recognised by Which? as a Trusted Trader and a company that provides customers with outstanding customer service, high quality work, and value for money is something we have always aimed for, as it shows that we truly care about our customers.
Approved Carpet Cleaners
Our fine rug cleaning services are approved by WoolSafe and we are the only rug cleaning company in Gloucestershire approved by the Carpet & Rug Institute. Rugs need to be cleaned using gentle cleaning solutions & processes to avoid serious damage.
Guild of Master Craftsmen Accredited fine rug cleaners, you can be assured that you will receive high quality workmanship. The Guild of Master Craftsmen is the sign of Quality, something that you will always receive when you use Proclene for your fine rug cleaning.
We are the only rug cleaners that are Trading Standards Approved and proactively using our accreditation. With Bait and Switch still highly prevalent it's your assurance that we are a fair & honest company that cares about our customers and our reputation.
Our rug cleaning services are fully endorsed & approved by Which? Trusted Traders. Again, we are vetted, continually monitored and audited yearly, this ensures that we maintain our customer satisfaction and do not become complacent with our quality or customer care.
NCCA ADVANCED carpet cleaners, and ADVANCED Spot & Stain Removal Specialists, as well as being NCCA Recommended, Qualified, Certified & Approved. NCCA stands for National Carpet Cleaners Association, the only not for profit carpet cleaning association in England.
TrustMark certified working to Government Endorsed Standards and your assurance that we have been vetted & inspected as well as having adequate insurance in place. You can also review our work with them which will help others make an informed decision.
Our carpet cleaning services are Recommended, Vetted & Monitored by CheckaTrade.com, and with hundreds of reviews and an average rating of virtually 10/10, you can rest assured in knowing that we will provide you with the very best in customer service, quality, reliability as well as being tidy. We won't let you down
We are ISO 14001:2015 (GREEN) Certified rug cleaners. This is your assurance that we are doing everything we can to reduce our impact on the environment, which starts with us using environmentally friendly cleaning solutions as well as equipment. Other companies say they provide EcoClean carpet cleaning, we actually prove we do.
We are ISO 9001:2015 certified rug cleaners working to the latest published standards, and our own strict guidelines in customer care and quality of work, ensuring that we maintain high standards of work & customer care at all times, from first contact with us to long after we have cleaned your carpets.
We guarantee deep & thorough rug cleaning to ensure that we leave you with rugs that;
- Look Great.
- Smell great.
- Feel Great.
- Stay Cleaner for Longer.
- Last Longer.
You'll be glad you chose Proclene to clean your rugs
As advanced certified stain removal specialists with over 35 years we know how to deal with spots & stains to acheive a 99% success rate. We do not make promises of stain removal just for you to use our services, we do however promise to use our 35 years of knowledge & expertise to safely deal with them to obtain the very best results.
We will restore the colours of your rugs to what they should be, this is done by removing the dust that is making your rug look dull and restoring the pH levels which will also restore the colours.
By removing the dust, restoring the pH levels, removing spots & stains & conditioning the fibres you will fall in love with your rugs all over again.
When an item is cleaned thoroughly odours improve due to the fact the offending smell has been rinsed away, but this is only a small temporary improvement. When we clean, we use an anti-bacterial & anti-microbial treatment to destroy the offending bacteria that is causing the odour which continues to work long after cleaning, which is much better than steam alone.
During our rug cleaning process, we not only remove the dust, grit & sticky residues that flatten, stiffen and make the fibres feel course we also condition them, which balances the pH levels to restore their luxurious feel.
Your rug will feel soft, look fantastic and smell great!
Trained & Vetted
To ensure our continued ability to provide you with the very best rug cleaning, we undertake regular training courses to learn about new techniques, cleaning solutions & tools. We also take regular examinations to ensure we are knowledgeable of all rug fibres & the correct cleaning of them. This is how we continue to provide you with a service & quality that you should expect.