414 000
335 778
719 565
Forest of Dean
540 300
Stroud & Dursley
799 939
770 599
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woolsafe approved carpet cleaners
winners of Which? Trader of the Month Trading standards award winning carpet cleaning Members of The National Carpet Cleaners Association
The most thorough, deepest, fastest drying, longest lasting carpet cleaning, that is

Professional Rug Cleaning in Gloucestershire.

Proclene has been providing a professional & thorough rug cleaning service throughout Gloucestershire for around 40 years. We are fully skilled and certified by WoolSafe as Fine Fibre Cleaning Specialists and approved by the Carpet & Rug Institute.

Proclene specialises in cleaning fine rugs that have been hand-knotted by highly skilled tribespeople, who have used only natural dyes and the finest of fibres. They tend to be intricate in detail, and some cases, very fragile.

We will listen to your requirements and any issues or concerns you may have. We will work with you to ensure that we meet your needs and exceed your expectations. We will ensure your complete and total satisfaction with the quality of our cleaning and the customer care that you receive.

Rug Spa Cleaning Process.

Rug Inspection.

A full and thorough inspection of your rug to identify it's construction, it's origins, and dye stability. This will provide us with the information we need to ensure that we use the correct rug cleaning procedure.

Rug Dusting.

Depending of which process we can use after our rug inspection, we will remove the dry dust and soil from your rug. This will most likely be by vacuuming to the face and the back, but this will be determined at the inspection stage.

Spots, Stains & Odours

The next stage is for us to specifically treat contaminated areas to remove spots & stains and neutralise any odours.

Dye Stabilising.

Dye stabilising may be needed, this gives us a window of opportunity to safely clean any such rug without the risk of dye bleed. This requirement will depend on the cleaning process that we can use following our rug inspection.

Some rugs will bleed heavily due to excessive dyes that were not removed after the yarn was initially dyed, this will become apparent in our initial inspection.

Rugs that bleed tend to originate from areas that have limited access to water and as a result the excessive dyes are not thoroughly rinsed out of the wool yarn.

Rug Washing.

The rug washing process again relies upon our initial inspection. Most rugs can be submersed in a rug wash bath, aka rug spa. Using gentle agitation and wool safe cleaning solutions we will loosen all water soluble soils, and remaining spots and stains.

Rug Fringe Cleaning

During the rug washing process we will also clean the fringe to help restore it to it's original colour - usually white.

Rug Rinsing.

After the rug washing stage, we will then thoroughly rinse the rug, flushing out all the water soluble soils, other contaminants such as urine, and cleaning solutions.

Water Extraction.

First of all we will gently squeeze as much the water from the rug as possible, we will then extract as much of the remaining water as possible prior to rolling it and lifting it in to our rug centrifuge which spin even more moisture out.

Rug Sanitising & Conditioning.

We will now apply an antimicrobial to your rug whilst it is still damp because the moisture will pull it to the fibres, we will then apply our wool fibre conditioner to restore the pH levels. This ensures that your rug remains stable in colours and feels soft. It also prevents the wool fibres and the cotton foundation from turning brown.

Rug Pile & Fringe Reset.

We will then reset the pile of the rug, untangle and comb fringes, prior to drying, this is important as it helps the rug to dry and the pile doesn't set in the wrong direction.

Rug Drying.

This will take place in our specially heated rug drying room which has special blowers to move the air, which is again is important to help your rug dry quickly and evenly. Our rug drying room also has dehumidifiers to help pull the remaining moisture from the room and your rug. Fast drying is the key to ensuring that your rug does not leech any dye colours in to adjoining colours and fringes do not brown.

Rug Stain Protection.

if you have opted for your rug to be treated with a stain protection, this will be applied throughout the rug drying process. Your rug will receive a minimum of 2 coats of protection.

Final Inspection

Now that your rug has completely dried, we will perform a final inspection of your freshly cleaned rug. We will double check that we have removed all soils, spots, stains and odours from your rug, we will ensure that no dye bleeds, dye leeching or any browning has occurred. We will also reset the pile and comb the fringes again.

Returning your Rug.

We will carry-out a damp test to ensure that it is 100% dry prior to rolling it up and packing it ready for your collection or delivery back to you.

All of Proclene's fine rug cleaning technicians are fully trained, qualified, and more than experienced to be able to successfully carry-out the finest and safest sanitised cleaning of your fine rugs ensuring that we meet your exacting standards, as well as ours.

Your rugs will be in safe hands, and with our wealth of knowledge; we will clean your rugs to the highest of standards without using harsh cleaning agents.

We will also destroy bacteria using an antimicrobial as part of the cleaning process, this ensures that we deal with any odour issues.

The whole process is 100% safe, exact & gentle, yet extremely thorough.

As our skilled rug cleaning process takes time to carryout safely & thoroughly please do not expect a cheap rug cleaning service.

Don't put your fine rugs at risk by letting just anyone clean them.

Approved Rug Cleaners

Wool safe approved carpet cleaners Carpet & Rug Institute approved rug cleaners Our fine rug cleaning services are approved by WoolSafe and we are the only rug cleaning company in Gloucestershire approved by the Carpet & Rug Institute. Rugs need to be cleaned using gentle cleaning solutions & processes to avoid serious damage.

Guild of master craftsmen carpet cleanersGuild of Master Craftsmen Accredited fine rug cleaners, you can be assured that you will receive high quality workmanship. The Guild of Master Craftsmen is the sign of Quality, something that you will always receive when you use Proclene for your fine rug cleaning.

Trading Standards Approved carpet cleaningWe are the only rug cleaners that are Trading Standards Approved and proactively using our accreditation. With Bait and Switch still highly prevalent it's your assurance that we are a fair & honest company that cares about our customers and our reputation.

which? recommended carpet cleanersOur rug cleaning services are fully endorsed & approved by Which? Trusted Traders. Again, we are vetted, continually monitored and audited yearly, this ensures that we maintain our customer satisfaction and do not become complacent with our quality or customer care.

NCCA approved carpet cleanersNCCA ADVANCED carpet cleaners, and ADVANCED Spot & Stain Removal Specialists, as well as being NCCA Recommended, Qualified, Certified & Approved. NCCA stands for National Carpet Cleaners Association, the only not for profit carpet cleaning association in England.

Government endorsed carpet cleanersTrustMark certified working to Government Endorsed Standards and your assurance that we have been vetted & inspected as well as having adequate insurance in place. You can also review our work with them which will help others make an informed decision.

Checkatrade carpet cleaningOur carpet cleaning services are Recommended, Vetted & Monitored by, and with hundreds of reviews and an average rating of virtually 10/10, you can rest assured in knowing that we will provide you with the very best in customer service, quality, reliability as well as being tidy. We won't let you down

Green Carpet cleaners ISO 14001 CertifiedWe are ISO 14001:2015 (GREEN) Certified rug cleaners. This is your assurance that we are doing everything we can to reduce our impact on the environment, which starts with us using environmentally friendly cleaning solutions as well as equipment. Other companies say they provide EcoClean carpet cleaning, we actually prove we do.

ISO 9001 certified carpet cleanersWe are ISO 9001:2015 certified rug cleaners working to the latest published standards, and our own strict guidelines in customer care and quality of work, ensuring that we maintain high standards of work & customer care at all times, from first contact with us to long after we have cleaned your carpets.

We guarantee deep & thorough rug cleaning to ensure that we leave you with rugs that;

  • Look Great.
  • Smell great.
  • Feel Great.
  • Stay Cleaner for Longer.
  • Last Longer.

You'll be glad you chose Proclene to clean your rugs

Stains Removed.

As advanced certified stain removal specialists with over 35 years we know how to deal with spots & stains to achieve a 99% success rate. We do not make promises of stain removal just for you to use our services, we do however promise to use our 35 years of knowledge & expertise to safely deal with them to obtain the very best results.

Colours Revived.

We will restore the colours of your rugs to what they should be, this is done by removing the dust that is making your rug look dull and restoring the pH levels which will also restore the colours.

Appearance Renewed.

By removing the dust, restoring the pH levels, removing spots & stains & conditioning the fibres you will fall in love with your rugs all over again.

Odours Removed

When an item is cleaned thoroughly odours improve due to the fact the offending smell has been rinsed away, but this is only a small temporary improvement.  When we clean, we use an anti-bacterial & anti-microbial treatment to destroy the offending bacteria that is causing the odour which continues to work long after cleaning, which is much better than steam alone.


During our rug cleaning process, we not only remove the dust, grit & sticky residues that flatten, stiffen and make the fibres feel course we also condition them, which balances the pH levels to restore their luxurious feel.

Your rug will feel soft, look fantastic and smell great!

Trained & Vetted

To ensure our continued ability to provide you with the very best rug cleaning, we undertake regular training courses to learn about new techniques, cleaning solutions & tools. We also take regular examinations to ensure we are knowledgeable of all rug fibres & the correct cleaning of them. This is how we continue to provide you with a service & quality that you should expect.

Carpet & Upholstery Cleaning Review Ratings: 10 out of 10 based on 4196 reviews

All reviews below can be proven that they are Genuine.

Rug & Carpet Cleaning Cirencester
As a returning customer of Proclene we can say that they are worth every penny, and we will definitely use them again. Greg was excellent and he provided excellent results, he worked hard, was very careful, and thorough, we are very pleased with the finished results, which were exactly as promised prior to starting. Proclene are trustworthy, careful, thorough and reliable. The customer care & service was also excellent. A reputable carpet cleaning company that we will definitely use again.
Carpet Cleaning
Date published: 04/11/2020
10 / 10 stars10 Star Carpet Cleaning

Upholstery, Rug & Carpet Cleaning
These are people you can trust. We used Proclene to clean our carpets, upholstery and rugs, as well as stain removal and apply stain protection. The results were excellent, the customer service was excellent and there was always someone at the end of the phone. They arrived on time, gave a clear and honest indication of results I should expect and delivered exactly as they promised. We would use Proclene again, Greg was excellent.
Upholstery Cleaning
Date published: 08/10/2020
10 / 10 stars10 Star Carpet Cleaning
National Carpet Cleaners Association Members of The National Carpet Cleaners Association TrustMark Org Government Approved Standards proclene are trustmark approved British Institute of Cleaning Science" Members of British Institute of Cleaning Science winners of which? trusted trader of the month WoolSafe Organisation Woolsafe recommended carpet & upholstery cleaners Which? Trusted Traders Proclene are approved by which? trusted traders Trading Standards Buy with Confidence Trading standards award winning carpet cleaning ISO 9001:2015 Certified ISO 9001:2015 registered cleaning company ISO 14001:2015 Certified ISO 14001:2015 Registered cleaning company