Professional Rug Cleaning in Gloucestershire.
Proclene has been providing a professional and thorough rug cleaning service throughout Gloucestershire for around 40 years'. We are fully skilled and certified by WoolSafe as Fine Fibre Cleaning Specialists and approved by the Carpet and Rug Institute.
Proclene specialises in cleaning fine rugs that have been hand-knotted by highly skilled tribespeople, who have used only natural dyes and the finest of fibres. They tend to be intricate in detail, and some cases, very fragile.
We will listen to your requirements and any issues or concerns you may have. We will work with you to ensure that we meet your needs and exceed your expectations. We will ensure your complete and total satisfaction with the quality of our cleaning and the customer care that you receive.
Rug Spa Cleaning Process.
Rug Inspection.
A full and thorough inspection of your rug to identify it's construction, it's origins, and dye stability. This will provide us with the information we need to ensure that we use the correct rug cleaning procedure.
Rug Dusting.
Depending of which process we can use after our rug inspection, we will remove the dry dust and soil from your rug. This will most likely be by vacuuming to the face and the back, but this will be determined at the inspection stage.
Spots, Stains and Odours
The next stage is for us to specifically treat contaminated areas to remove spots and stains and neutralise any odours.
Dye Stabilising.
Dye stabilising may be needed, this gives us a window of opportunity to safely clean any such rug without the risk of dye bleed. This requirement will depend on the cleaning process that we can use following our rug inspection.
Some rugs will bleed heavily due to excessive dyes that were not removed after the yarn was initially dyed, this will become apparent in our initial inspection.
Rugs that bleed tend to originate from areas that have limited access to water and as a result the excessive dyes are not thoroughly rinsed out of the wool yarn.
Rug Washing.
The rug washing process again relies upon our initial inspection. Most rugs can be submersed in a rug wash bath, aka rug spa. Using gentle agitation and wool safe cleaning solutions we will loosen all water soluble soils, and remaining spots and stains.
Rug Fringe Cleaning
During the rug washing process we will also clean the fringe to help restore it to it's original colour - usually white.
Rug Rinsing.
After the rug washing stage, we will then thoroughly rinse the rug, flushing out all the water soluble soils, other contaminants such as urine, and cleaning solutions.
Water Extraction.
First of all we will gently squeeze as much the water from the rug as possible, we will then extract as much of the remaining water as possible prior to rolling it and lifting it in to our rug centrifuge which spin even more moisture out.
Rug Sanitising and Conditioning.
We will now apply an antimicrobial to your rug whilst it is still damp because the moisture will pull it to the fibres, we will then apply our wool fibre conditioner to restore the pH levels. This ensures that your rug remains stable in colours and feels soft. It also prevents the wool fibres and the cotton foundation from turning brown.
Rug Pile and Fringe Reset.
We will then reset the pile of the rug, untangle and comb fringes, prior to drying, this is important as it helps the rug to dry and the pile doesn't set in the wrong direction.
Rug Drying.
This will take place in our specially heated rug drying room which has special blowers to move the air, which is again is important to help your rug dry quickly and evenly. Our rug drying room also has dehumidifiers to help pull the remaining moisture from the room and your rug. Fast drying is the key to ensuring that your rug does not leech any dye colours in to adjoining colours and fringes do not brown.
Rug Stain Protection.
if you have opted for your rug to be treated with a stain protection, this will be applied throughout the rug drying process. Your rug will receive a minimum of 2 coats of protection.
Final Inspection
Now that your rug has completely dried, we will perform a final inspection of your freshly cleaned rug. We will double check that we have removed all soils, spots, stains and odours from your rug, we will ensure that no dye bleeds, dye leeching or any browning has occurred. We will also reset the pile and comb the fringes again.
Returning your Rug.
We will carry-out a damp test to ensure that it is 100% dry prior to rolling it up and packing it ready for your collection or delivery back to you.
All of Proclene's fine rug cleaning technicians are fully trained, qualified, and more than experienced to be able to successfully carry-out the finest and safest sanitised cleaning of your fine rugs ensuring that we meet your exacting standards, as well as ours.
Your rugs will be in safe hands, and with our wealth of knowledge; we will clean your rugs to the highest of standards without using harsh cleaning agents.
We will also destroy bacteria using an antimicrobial as part of the cleaning process, this ensures that we deal with any odour issues.
The whole process is 100% safe, exact and gentle, yet extremely thorough.
As our skilled rug cleaning process takes time to carryout safely and thoroughly please do not expect a cheap rug cleaning service.
Don't put your fine rugs at risk by letting just anyone clean them.
Approved Rug Cleaners
Our fine rug cleaning services are approved by WoolSafe and we are the only rug cleaning company in Gloucestershire approved by the
Carpet and Rug Institute.
Rugs need to be cleaned using gentle cleaning solutions and
processes to avoid serious
damage.
Guild
of Master Craftsmen Accredited fine rug cleaners,
you can be assured that you will receive high quality
workmanship. The Guild of Master Craftsmen is the sign of
Quality, something that you will always receive when you use
Proclene for your fine rug cleaning.
We are the only
rug cleaners that are Trading Standards Approved
and proactively using our accreditation. With Bait and Switch
still highly prevalent it's your assurance that we are a fair and honest company
that cares about our customers and our reputation.
Our
rug cleaning services are fully endorsed and approved by Which? Trusted Traders. Again, we are vetted,
continually monitored and audited yearly, this ensures that we
maintain our customer satisfaction and do not become complacent
with our quality or customer care.
NCCA
ADVANCED
carpet cleaners, and ADVANCED Spot and Stain Removal
Specialists, as well as being NCCA Recommended, Qualified,
Certified and Approved. NCCA stands for National Carpet Cleaners
Association, the only not for profit carpet cleaning association
in England.
TrustMark certified
working to Government Endorsed Standards and your assurance that we
have been vetted and inspected as well as having adequate
insurance in place. You can also review our work with them which
will help others make an informed decision.
Our carpet cleaning services are Recommended, Vetted and
Monitored by
CheckaTrade.com, and with hundreds of reviews and
an average rating of virtually 10/10, you can rest assured in
knowing that we will provide you with the very best in customer service, quality,
reliability as well as being tidy. We won't let you down
We
are ISO 14001:2015 (GREEN) Certified
rug
cleaners. This is your assurance that we are doing everything we
can to reduce our impact on the environment, which starts with
us using environmentally friendly cleaning solutions as well as
equipment. Other companies say they provide EcoClean carpet cleaning, we actually prove
we do.
We
are ISO 9001:2015 certified rug cleaners working to the latest published standards, and our own strict guidelines in customer care and
quality of work, ensuring that we maintain high standards of
work and customer care at all times, from first
contact with us to long after we have cleaned your carpets.
We guarantee deep and thorough rug cleaning to ensure that we leave you with rugs that;
- Look Great.
- Smell great.
- Feel Great.
- Stay Cleaner for Longer.
- Last Longer.
You'll be glad you chose Proclene to clean your rugs
Stains Removed.
As advanced certified stain removal specialists with 40 years' we know how to deal with spots and stains to achieve a 99% success rate. We do not make promises of stain removal just for you to use our services, we do however promise to use our 40 years' of knowledge and expertise to safely deal with them to obtain the very best results.
Colours Revived.
We will restore the colours of your rugs to what they should be, this is done by removing the dust that is making your rug look dull and restoring the pH levels which will also restore the colours.
Appearance Renewed.
By removing the dust, restoring the pH levels, removing spots and stains and conditioning the fibres you will fall in love with your rugs all over again.
Odours Removed
When an item is cleaned thoroughly odours improve due to the fact the offending smell has been rinsed away, but this is only a small temporary improvement. When we clean, we use an anti-bacterial and anti-microbial treatment to destroy the offending bacteria that is causing the odour which continues to work long after cleaning, which is much better than steam alone.
Softness
During our rug cleaning process, we not only remove the dust, grit and sticky residues that flatten, stiffen and make the fibres feel course we also condition them, which balances the pH levels to restore their luxurious feel.
Your rug will feel soft, look fantastic and smell great!
Trained and Vetted
To ensure our continued ability to provide you with the very best rug cleaning, we undertake regular training courses to learn about new techniques, cleaning solutions and tools. We also take regular examinations to ensure we are knowledgeable of all rug fibres and the correct cleaning of them. This is how we continue to provide you with a service and quality that you should expect.
All reviews below can be proven that they are Genuine.
