Hereford
01432
381 061
Ross-on-Wye
01989
569 688
Ledbury
01531
825 282

* All Calls will be connected to our Office in Gloucester, where we will delighted to help you

COVID-19 - ALL TECHNICIANS STILL TESTED WEEKLY and FULLY VACCINATED
woolsafe approved carpet cleaners
winners of Which? Trader of the Month Trading standards award winning carpet cleaning Members of The National Carpet Cleaners Association
GUARANTEED.....The MOST THOROUGH, DEEPEST, FASTEST DRYING, LONGEST LASTING CLEAN,
that is BABY SAFE, PET SAFE and WOOL SAFE, SANITISED and FREE from ODOURS or YOUR MONEY BACK!

Carpet and Upholstery Cleaners in Herefordshire

image of carpet being cleanedProclene are professional Carpet Cleaners and upholstery cleaners operating throughout Herefordshire providing both domestic and commercial carpet and upholstery cleaning services, we have been cleaning carpets since 1982, always guaranteeing to provide you with superior results and unprecedented customer service.

With 40 years' experience. We are approved and recommended professional Carpet Cleaners in Herefordshire including Hereford, Ross-on-Wye, Ledbury and Leominster plus all surrounding towns and villages.

Since 1982 we have strived in providing the very best sanitised carpet and upholstery cleaning service that is 100% Baby Safe, WoolSafe, Pet Safe and Environmentally Safe.

Proclene Carpet Cleaning Video.

Watch how we clean carpets without using harmful chemicals and still provide the ultimate in carpet cleaning that dries quickly and stays cleaner for much longer.

Multi-Award Winning Carpet Cleaning

Trading standards award winning carpet cleaningwinners of Which? trader of the monthOur sanitised carpet cleaning services have won us awards from Which? and Trading Standards. These awards are a testament to us providing the highest quality carpet and upholstery cleaning service throughout Herefordshire as well as excellent customer service, we were also Shortlisted to 1 of 4 companies out of 8500 for the prestigious Which? Awards in 2017 in the category of Trusted Traders. Should you choose to use Proclene; we guarantee that you will understand why we have earned these awards and even more so if you have used other carpet cleaning professionals previously.

See who we are accredited and approved by.

WoolSafe Carpet and Upholstery Cleaning

Wool carpets as well as upholstery and especially fine rugs need to be cleaned using not only cleaning solutions that are certified WoolSafe but also using procedures that are safe for wool fibres.

Without the correct knowledge and skills wool fibres will deteriorate if not cleaned correctly, if they are cleaned at too high a temperature the pile will burst and become unravelled, or even shrink on certain types of weave.

Left with too much moisture for long period the fibres will turn a yellowish brown or even out-right brown in colour, they will even start growing mould, which is very bad for your health.

If left in too much of an acidic state the fibres will dissolve, and if left in to much of an alkaline state the fibres will rot, break apart and if not corrected, you will in both circumstances end up with threadbare carpets.

We have been providing a safe for wool cleaning service for 40 years'. Proclene have cleaned millions of m² of wool carpets including Berber, twist, tufted, woven and even 100% Wool hand woven carpets, thousands of items of wool fabric upholstery, tens of thousand m² of wool rugs including hand knotted antique rugs from a multitude of origins.

Proclene Limited are WoolSafe Approved, Certified, Qualified and Recommended.

We will carry out the correct tests to identify the actual composition of the fibres, dyes, weave etc. before commencing any cleaning to ensure that we clean them safely.

Triple Rinse™ Carpet Cleaning - When Clean Means Clean.

Unique to Proclene, we don't just do a single pass extraction, we go, not 1 step further but 2 steps further. Natural carpet fibres and upholstery fabrics are like sponges, they absorb the cleaning solutions making it difficult to remove, but by using our Triple Rinse™ system we will guarantee the most thorough carpet and upholstery cleaning service possible. We won't just remove most of the cleaning solution, but all of it, leaving zero residue, not only that, we remove much more dirt and soil from deeper within the fibres. This means your carpets and upholstery are going to look much cleaner and stay looking cleaner for much, much longer.

Baby Safe and Pet Safe Carpet and Upholstery Cleaning

When we clean your carpets and upholstery, not only do we use genuine baby safe and pet safe cleaning solutions, we will deep clean your carpets and upholstery and sanitise them with anti-microbial treatments to destroy harmful and dangerous bacteria's, we will also destroy the bacteria that cause odours and sickness in fact we even destroy MRSA, e-coli and salmonella amongst others. You can be sure that your carpets are fully sanitised and safe when we clean them. All this at no extra cost.

Deepest and Fastest Drying Carpet Cleaning.

Our truckmounted carpet cleanerWe are the only company in the UK to invest in the most powerful van mounted carpet cleaning setup in the world, with 870 CFM (airflow speed) and 13hg (suction lift) which is at least 4 times more power than other carpet cleaning companies use in Herefordshire

Our ongoing investments in technology, tools, chemicals and training surpasses that of any other carpet cleaning specialists in England.

The extreme levels of CFM (Cubic Feet per Minute) from our machines mean that we remove more soil and more water. This provides you with the benefits of the absolute most thoroughly cleaned carpets, upholstery and fine rugs, the worlds fastest drying carpets that are wet cleaned and ready to use in minutes, not hours and definitely not days.

What are the benefits to you the customer?

Put simply the greater the airflow (CFM) the greater amount moisture is forced in to the path of the vacuum, and the higher the suction lift (Hg) the better the moisture can be sucked from within the fibres. So basically, these 2 technical functions work together to provide us with the ability to clean deeper, dry faster and for you to enjoy using your freshly cleaned carpets within minutes.

We invest heavily to provide you with a much better experience and the least inconvenience.

By using the most powerful and the very latest in advanced carpet and upholstery cleaning machines, and tools that are tailored for each individual cleaning task, we are able to provide you with the most superior cleaning results, and the fastest drying times, in-fact we can have your carpets dry 60-80% quicker than any of our competitors can.

Our carpet and upholstery cleaning machines are capable of producing astonishing heat that will easily rinse out and dissolve grime and grease without having to use harsh cleaning solutions.

Whilst our machines provide the fastest drying times and the heat to deal with most spots and stains, it is our experience that takes care of the rest, and with 40 years' experience we really do have the skills and knowledge to correctly and safely clean your carpets, rugs and upholstery. By matching the temperature and water pressure with the many different types of fibres and construction types, as well as the type of backing that your carpets and upholstery have, we ensure that we do not over wet them, shrink them or delaminate them.

With our experience and our specialist tools, we know we will provide you with the very best results and the most superior in ultimate cleaning, that stays cleaner for much longer.

After all we are Professional Master Carpet and Upholstery Cleaners with 40 years' experience.

Why Have your Carpets and Upholstery Professionally Cleaned?

lounge carpet during cleaningBy having your carpets and upholstery thoroughly cleaned by a trusted professional, your carpets and sofa's will not only continue to look great, as well as feeling and smelling great too, they will also last much longer. Over the many years that we have been cleaning carpets we have seen carpets looking absolutely fantastic, almost as good as new even though they are actually over 30 years old. The reason they still look great is because they have had regular cleaning, by a professional that uses quality cleaning solutions and has taken great care in their work.

The cleaning process removes the dirt, soil and grit as well as spots from deep within the fibres, and by rinsing out all the dirt and soiling they are going to look good. Because we are also removing the grit and any other abrasive matter such as dust from deeper within the carpet or upholstery fibres they are going to last so much longer. This is due to the fact that the reduction in abrasive matter reduces the fibres from thinning, breaking up, fracturing etc. Less wear means they will obviously last longer and look better for much longer.

It is not just grit that is abrasive, fine dust is also very abrasive, and as you walk over the carpet the particles will abrade against the fibres, causing them to weaken and break apart, and as a result the the carpet pile will start to look less dense and eventually you will be able to see through to the backing of the carpet. The carpet fibres will become limp and as a result will look flat with no pile, and colours will also look dull as light will be reflected differently.

What Will Proclene Do for You?

Firstly, before anything else, Proclene will explain in crystal clear detail, what you should expect from us cleaning your carpets or upholstery, including (again in detail) how clean we are going to make your items, and how fast they will dry.

If we come across a problem stain, we will deal with it/them professionally and skillfully to obtain a result that can be best accomplished. The best bit for you is that we will not charge any extra, even if we have to spend a great deal of time dealing with it, as it is all part of the Proclene service.

We take great pride in knowing that we have been positioned, by our customers, as the leading Professional Carpet and Upholstery Cleaners.

Our carpet cleaning and upholstery cleaning knowledge has continued to grow since 1982, we are also NCCA Advanced Specialists who are fully qualified and registered, we are also WoolSafe registered, recommended, approved and qualified, and we are the only company in England to be approved by the Carpet and Rug Institute.

You can be sure that we know how to clean your carpets and upholstery to the highest standards, sanitise them and provide you with the very best results, and of course the very best in customer service and after care, after all, this is what makes Proclene the preferred choice of carpet and upholstery cleaning companies.

Spots and Stains Removed for FREE

We do not charge extra for removing spots and stains, in most cases this is probably the main reason that you want your carpets cleaned in the first place, we see this as part of the job and would never dream of charging extra for this.

Our Knowledge of Cleaning Carpets.

Now in our 34th year you can be certain in knowing that we are Experienced, Skilled, Trained, Professional and Approved carpet cleaners, we also have 20+ years experience in carpet retail which adds to our knowledge and understanding of carpets and expertise in successfully cleaning them without risk of damaging them.

Outstanding Customer Reviews

We pride ourselves on what we do, what we know, our standard of service and what our customers say about us.

Local Carpet and Upholstery Cleaning Service.

We provide our carpet cleaning service throughout Herefordshire including Hereford, Ross-on-Wye, Ledbury, Leominster and all other towns and villages throughout Herefordshire.

Approved Carpet Cleaners

NCCA approved carpet cleanersThe National Carpet Cleaners Association - We are NCCA ADVANCED carpet and upholstery cleaners, and ADVANCED Spot and Stain Removal Specialists, as well as being NCCA Qualified, Certified and Approved. This is your assurance that we are also professionally trained and have adequate insurances to clean your items.

Wool safe approved carpet cleanersWoolSafe Approved Carpet and upholstery cleaners, and we are also approved by the Carpet and Rug Institute, as well as being Certified and Recommended by them. Wool carpets need to be cleaned using safe for wool cleaning solutions, and they need to be cleaned differently to synthetic carpets to avoid serious damage, and even ill health from the the growth of mould.

Guild of Master Craftsmen - Carpet cleaningGuild of Master Craftsmen Accredited Carpet and upholstery cleaners, you can be assured that you will receive high quality workmanship. The Guild of Master Craftsmen is the sign of Quality, something that you will always receive when you use Proclene for your carpet, upholstery and fine rug cleaning. Don't just take our word for it, with thousands of reviews, and our accreditations you don't need to.

Member of BICSAs members of BICS the British Institute of Cleaning Science you can be sure that we are at the forefront of advanced cleaning processes and cleaning chemicals. This ensures that we can provide you with continued high standards.

Trading Standards Approved carpet cleaningWe are Trading Standards Approved carpet and upholstery cleaners. With Bait and Switch still highly prevalent it's your assurance that we are a fair and honest company that cares about our customers and our reputation. Your assurance that you can buy with confidence.

which? recommended carpet cleaningOur carpet cleaning services are fully endorsed and approved by Which? Trusted Traders. Again, we are vetted, continually monitored and audited yearly, this ensures that we maintain our customer satisfaction and do not become complacent with our quality or customer care.

Checkatrade carpet cleaningOur carpet cleaning services are Recommended, Vetted and Monitored by CheckaTrade.com, and with hundreds of reviews and an average rating of virtually 10/10, you can rest assured in knowing that we will provide you with the very best in customer service, quality, reliability as well as being tidy. We won't let you down

Government endorsed carpet cleanersTrustMark certified working to Government Endorsed Standards and your assurance that we have been vetted and inspected as well as having adequate insurance in place. You can also review our work with them which will help others make an informed decision.

Green Carpet cleaners - ISO 14001 CertifiedWe are ISO 14001 (Environmentally Focused) Certified carpet cleaners working to the latest 2015 published standards. This is your assurance that we are doing everything we can to reduce our impact on the environment, which starts with us using Eco-friendly cleaning solutions, as well as equipment and vans. Other companies say they are eco friendly we prove we are.

ISO 9001 certified carpet cleanersWe are ISO 9001 certified carpet cleaners working to our own strict guidelines in customer care and quality of work, ensuring that we maintain high standards of work and customer care at all times, from first contact with us to long after we have cleaned your carpets.

The Proclene Promise

  1. To give you an accurate quotation and abide by the price quoted under all circumstances prior to commencement of work.
  2. To provide you with the very best carpet and upholstery cleaning service with the very least disruption.
  3. To provide you with the very best customer service and experience.
  4. To provide you with a service that includes stain and odour removal at no extra cost.
  5. To sanitise at no extra cost.
  6. To give you true drying times and not to make false claims.
  7. To be reliable and punctual.
  8. Never to try to sell you anything.
  9. To make your experience with us pleasant and satisfying
  10. To provide you with all forms for reviewing our work.

All reviews below can be proven that they are Genuine.

Carpet and Upholstery Cleaning Testimonial Ratings: 10 out of 10 based on 4199 testimonials
Rug and Carpet Cleaning
As a returning customer of Proclene we can say that they are worth every penny, and we will definitely use them again. Greg was excellent and he provided excellent results, he worked hard, was very careful, and thorough, we are very pleased with the finished results, which were exactly as promised prior to starting. Proclene are trustworthy, careful, thorough and reliable. The customer care and service was also excellent. A reputable carpet cleaning company that we will definitely use again.
Carpet Cleaning
Date published: 04/11/2020
10 / 10 stars10 Star Carpet Cleaning

Upholstery, Rug and Carpet Cleaning
These are people you can trust. We used Proclene to clean our carpets, upholstery and rugs, as well as stain removal and apply stain protection. The results were excellent, the customer service was excellent and there was always someone at the end of the phone. They arrived on time, gave a clear and honest indication of results I should expect and delivered exactly as they promised. We would use Proclene again, Greg was excellent.
Upholstery Cleaning
Date published: 08/10/2020
10 / 10 stars10 Star Carpet Cleaning

Our Clients Include

Fraser Hart Bristol Carpet Cleaning Fraser Hart Jewellers Build Cleans for Barratt Homes Cleaning Carpets and Build Cleans for David Wilson Homes Office Cleaning and Carpet Cleaning at Rolls Royce Carpet Cleaning at CareUK Bristol Carpet cleaning for Gloucestershire County Council Cleaning carpets for University of Oxford Trusted by Fraser Hart Jewellers at the Mall Cribbs Causeway
National Carpet Cleaners Association Members of The National Carpet Cleaners Association TrustMark Org Government Approved Standards proclene are trustmark approved British Institute of Cleaning Science" Members of British Institute of Cleaning Science  WoolSafe Organisation Woolsafe recommended carpet and upholstery cleaners Which? Trusted Traders Proclene are approved by which? trusted traders Trading Standards Buy with Confidence Trading standards award winning carpet cleaning ISO 9001:2015 Certified ISO 9001:2015 registered cleaning company ISO 14001:2015 Certified ISO 14001:2015 Registered cleaning company