Hereford
01432
381 061
Ross-on-Wye
01989
569 688
Ledbury
01531
825 282
CORONAVIRUS COVID-19 - We remain open for business, however some services will not be available - more information about cleaning through COVID-19
woolsafe approved carpet cleaners
winners of Which? Trader of the Month Trading standards award winning carpet cleaning Members of The National Carpet Cleaners Association
GUARANTEED.....The MOST THOROUGH, DEEPEST, FAST DRYING, LONG LASTING CLEAN,
that is BABY SAFE, PET SAFE & WOOL SAFE, SANITISED & FREE from ODOURS or YOUR MONEY BACK!

Carpet & Upholstery Cleaners in Herefordshire

part cleaned carpetProclene are professional Carpet Cleaners & upholstery cleaners operating throughout Herefordshire providing both domestic & commercial carpet & upholstery cleaning services, we have been cleaning carpets since 1982, always guaranteeing to provide you with superior results and unprecedented customer service.

With over 35 years experience. We are approved & recommended professional Carpet Cleaners in Herefordshire including Hereford, Ross-on-Wye, Ledbury & Leominster plus all surrounding towns & villages.

Since 1982 we have strived in providing the very best sanitised carpet & upholstery cleaning service that is 100% Baby Safe, WoolSafe, Pet Safe and Environmentally Safe.


Which? & Trading Standards Award Winning Carpet Cleaning

Trading standards award winning carpet cleaningwinners of Which? trader of the month

Our sanitised carpet cleaning services have won us awards from Which? & Trading Standards. These awards are a testament to us providing the highest quality carpet & upholstery cleaning service throughout Herefordshire.

We were also Shortlisted to 1 of 4 companies out of 8500 for the prestigious Which? Awards in 2017 in the category of Trusted Traders.

We guarantee that you will feel that we have earned these awards once you have used us.

See who we are accredited and approved by.

WoolSafe Carpet & Upholstery Cleaning

Wool carpets as well as upholstery & especially fine rugs need to be cleaned using not only cleaning solutions that are certified WoolSafe but also using procedures that are safe for wool fibres.

Without the correct knowledge and skills wool fibres will deteriorate if not cleaned correctly, if they are cleaned at too high a temperature the pile will burst and become unraveled, or even shrink on certain types of weave.

Left with too much moisture for long period the fibres will turn a yellowish brown or even out-right brown in colour, they will even start growing mould, which is very bad for your health.

If left in too much of an acidic state the fibres will dissolve, and if left in to much of an alkaline state the fibres will rot, break apart and if not corrected, you will in both circumstances end up with threadbare carpets.

Proclene have been providing a safe for wool cleaning service for over 35 years. We have cleaned millions of m² of wool carpets including Berber, twist, tufted, woven & even 100% Wool hand woven carpets, thousands of items of wool fabric upholstery, tens of thousand m² of wool rugs including hand knotted antique rugs from a multitude of origins.

Proclene Limited are WoolSafe Approved, Certified, Qualified & Recommended.

We will carry out the correct tests to identify the actual composition of the fibres, dyes, weave etc. before commencing any cleaning to ensure that we clean them safely.

Triple Rinse™ Carpet Cleaning - When Clean Means Clean.

Unique to Proclene, we don't just do a single pass extraction, we go, not 1 step further but 2 steps further. Natural carpet fibres & upholstery fabrics are like sponges, they absorb the cleaning solutions making it difficult to remove, but by using our Triple Rinse™ system we will guarantee the most thorough carpet & upholstery cleaning service possible. We won't just remove most of the cleaning solution, but all of it, not only that, we remove much more dirt and soil from deeper within the fibres. This means your carpets & upholstery are going to look much cleaner & stay looking cleaner for much, much longer.

Baby Safe & Pet Safe Carpet & Upholstery Cleaning

When we clean your carpets or upholstery, we guarantee to only use genuine baby safe & pet safe cleaning solutions that are confirmed, accepted & proven by Which? as being baby safe. You can be sure that you have been provided with the safest carpet & upholstery cleaning service that you will ever receive.

Deepest & Fastest Drying Carpet Cleaning.

Our truckmounted carpet cleanerWe are the only company in the UK to use the most powerful carpet cleaning setup in the world, with 870 CFM (airflow speed) and 13hg (suction lift) which is at least double if not quadruple that of what other carpet cleaning companies use in Europe.

Our ongoing investments in technology, tools, chemicals & training surpasses that of any other carpet cleaning specialists in England.

The extreme levels of CFM (Cubic Feet per Minute) from our machines mean that we remove more soil & more water. This provides you with the benefits of the absolute most thoroughly cleaned carpets, upholstery and fine rugs, the worlds fastest drying carpets that are wet cleaned and ready to use in minutes, not hours and definitely not days.

What are the benefits to you the customer?

Put simply the greater the airflow (CFM) the greater amount moisture is forced in to the path of the vacuum, and the higher the suction lift (Hg) the better the moisture can be sucked from within the fibres. So basically, these 2 technical functions work together to provide us with the ability to clean deeper, dry faster and for you to enjoy using your freshly cleaned carpets within minutes.

We invest heavily to provide you with a much better experience and the least inconvenience.

By using the most powerful and the very latest in advanced carpet & upholstery cleaning machines, and tools that are tailored for each individual cleaning task, we are able to provide you with the most superior cleaning results, and the fastest drying times, in-fact we can have your carpets dry 60-80% quicker than any of our competitors can.

Our carpet & upholstery cleaning machines are capable of producing astonishing heat that will easily rinse out & dissolve grime and grease without having to use harsh cleaning solutions.

Whilst our machines provide the fastest drying times and the heat to deal with most spots and stains, it is our experience that takes care of the rest, and with over 35 years experience we really do have the skills & knowledge to correctly & safely clean your carpets, rugs and upholstery. By matching the temperature & water pressure with the many different types of fibres & construction types, as well as the type of backing that your carpets and upholstery have, we ensure that we do not over wet them, shrink them or delaminate them.

With our experience & our specialist tools, we know we will provide you with the very best results & the most superior in ultimate cleaning, that stays cleaner for much longer.

After all we are Professional Master Carpet & Upholstery Cleaners with over 35 years experience.

Why Have your Carpets & Upholstery Professionally Cleaned?

lounge carpet during cleaningBy having your carpets & upholstery thoroughly cleaned by a trusted professional, your carpets & sofa's will not only continue to look great, as well as feeling and smelling great too, they will also last much longer. Over the many years that we have been cleaning carpets we have seen carpets looking absolutely fantastic, almost as good as new even though they are actually over 30 years old. The reason they still look great is because they have had regular cleaning, by a professional that uses quality cleaning solutions and has taken great care in their work.

The cleaning process removes the dirt, soil & grit as well as spots from deep within the fibres, and by rinsing out all the dirt and soiling they are going to look good. Because we are also removing the grit and any other abrasive matter such as dust from deeper within the carpet or upholstery fibres they are going to last so much longer. This is due to the fact that the reduction in abrasive matter reduces the fibres from thinning, breaking up, fracturing etc. Less wear means they will obviously last longer and look better for much longer.

It is not just grit that is abrasive, fine dust is also very abrasive, and as you walk over the carpet the particles will abrade against the fibres, causing them to weaken and break apart, and as a result the the carpet pile will start to look less dense and eventually you will be able to see through to the backing of the carpet. The carpet fibres will become limp and as a result will look flat with no pile, and colours will also look dull as light will be reflected differently.

What Will Proclene Do for You?

Firstly, before anything else, Proclene will explain in crystal clear detail, what you should expect from us cleaning your carpets or upholstery, including (again in detail) how clean we are going to make your items, and how fast they will dry.

If we come across a problem stain, we will deal with it/them professionally & skillfully to obtain a result that can be best accomplished. The best bit for you is that we will not charge any extra, even if we have to spend a great deal of time dealing with it, as it is all part of the Proclene service.

We take great pride in knowing that we have been positioned, by our customers, as the leading Professional Carpet & Upholstery Cleaners.

Our carpet cleaning & upholstery cleaning knowledge has continued to grow since 1982, we are also NCCA Advanced Specialists who are fully qualified & registered, we are also WoolSafe registered, recommended, approved & qualified, and we are the only company in England to be approved by the Carpet and Rug Institute.

You can be sure that we know how to clean your carpets and upholstery to the highest standards, sanitise them and provide you with the very best results, and of course the very best in customer service & after care, after all, this is what makes Proclene the preferred choice of carpet and upholstery cleaning companies.

Baby Safe Carpet & Upholstery Cleaning.

When we clean your carpets & upholstery, not only do we use genuine baby safe & pet safe cleaning solutions, we will deep clean your carpets & upholstery and sanitise them with anti-microbial treatments to destroy harmful and dangerous bacteria's, we will also destroy the bacteria that cause odours and sickness in fact we even destroy MRSA, e-coli & salmonella amongst others. You can be sure that your carpets are fully sanitised & safe when we clean them. All this at no extra cost.

Local Carpet & Upholstery Cleaning Service.

We provide our carpet cleaning service throughout Herefordshire including Hereford, Ross-on-Wye, Ledbury, Leominster & all other towns and villages throughout Herefordshire.

Approved Carpet Cleaners

NCCA approved carpet cleanersThe National Carpet Cleaners Association - We are NCCA ADVANCED carpet & upholstery cleaners, and ADVANCED Spot & Stain Removal Specialists, as well as being NCCA Qualified, Certified & Approved. This is your assurance that we are also professionally trained and have adequate insurances to clean your items.

Wool safe approved carpet cleanersWoolSafe Approved Carpet & upholstery cleaners, and we are also approved by the Carpet & Rug Institute, as well as being Certified & Recommended by them. Wool carpets need to be cleaned using safe for wool cleaning solutions, and they need to be cleaned differently to synthetic carpets to avoid serious damage, and even ill health from the the growth of mould.

Guild of Master Craftsmen - Carpet cleaningGuild of Master Craftsmen Accredited Carpet & upholstery cleaners, you can be assured that you will receive high quality workmanship. The Guild of Master Craftsmen is the sign of Quality, something that you will always receive when you use Proclene for your carpet, upholstery & fine rug cleaning. Don't just take our word for it, with thousands of reviews, and our accreditations you don't need to.

Member of BICSAs members of BICS the British Institute of Cleaning Science you can be sure that we are at the forefront of advanced cleaning processes and cleaning chemicals. This ensures that we can provide you with continued high standards.

Trading Standards Approved carpet cleaningWe are Trading Standards Approved carpet and upholstery cleaners. With Bait and Switch still highly prevalent it's your assurance that we are a fair & honest company that cares about our customers and our reputation. Your assurance that you can buy with confidence.

which? recommended carpet cleaningOur carpet cleaning services are fully endorsed and approved by Which? Trusted Traders. Again, we are vetted, continually monitored and audited yearly, this ensures that we maintain our customer satisfaction and do not become complacent with our quality or customer care.

Checkatrade carpet cleaningOur carpet cleaning services are Recommended, Vetted & Monitored by CheckaTrade.com, and with hundreds of reviews and an average rating of virtually 10/10, you can rest assured in knowing that we will provide you with the very best in customer service, quality, reliability as well as being tidy. We won't let you down

Government endorsed carpet cleanersTrustMark certified working to Government Endorsed Standards and your assurance that we have been vetted & inspected as well as having adequate insurance in place. You can also review our work with them which will help others make an informed decision.

Green Carpet cleaners - ISO 14001 CertifiedWe are ISO 14001 (Environmentally Friendly) Certified carpet cleaners working to the latest 2015 published standards. This is your assurance that we are doing everything we can to reduce our impact on the environment, which starts with us using Eco-friendly cleaning solutions, as well as equipment and vans. Other companies say they are eco friendly we prove we are.

ISO 9001 certified carpet cleanersWe are ISO 9001 certified carpet cleaners working to our own strict guidelines in customer care and quality of work, ensuring that we maintain high standards of work & customer care at all times, from first contact with us to long after we have cleaned your carpets.

Proclene Carpet Cleaning Video.

Please watch the whole video to see how we clean carpets & restore them without using harmful chemicals and still provide you with the very ultimate in carpet cleaning that dries quickly & stays cleaner for far longer.

Carpet Restoration Cleaning Video - A video showing Proclene deep cleaning an old dirty carpet and restoring it to look it's best again.

The Proclene Promise

  1. To give you an accurate quotation and abide by the price quoted under all circumstances prior to commencement of work.
  2. To provide you with the very best carpet & upholstery cleaning service with the very least disruption.
  3. To provide you with the very best customer service & experience.
  4. To provide you with a service that includes stain & odour removal at no extra cost.
  5. To sanitise at no extra cost.
  6. To give you true drying times and not to make false claims.
  7. To be reliable & punctual.
  8. Never to try to sell you anything.
  9. To make your experience with us pleasant & satisfying
  10. To provide you with all forms for reviewing our work.
Carpet & Upholstery Cleaning Review Ratings: 10 out of 10 based on 4196 reviews
Rug & Carpet Cleaning
After using Proclene I would not try another carpet cleaner. Which? gave them the name of Trusted Trader and this was quite right. They gave an honest and clear indication of results that should be expected and delivered them. I have used other companies previously but Proclene are beyond comparison because of the excellent technician. I never expected the customer service to be this good, good cleaning, courteous and excellent admin. I also never expected the cleaning to be this good, with 6 dogs I never expected the carpets to get clean again. As far as I am concerned I would change nothing to make my experience of using them any better. A reputable company whom I felt safe using and they arrived on time. Highly recommend.
Rug & Carpet Cleaning
Date published: 05/02/2020
10 / 10 stars10 Star Carpet Cleaning

Carpet & Upholstery Cleaning
Proclene provided an all round excellent service. We have used other carpet & upholstery cleaning companies in the past, but Proclene were better because they provided better results. They gave a clear and honest indication of what we should expect before starting the work and they delivered on what they said. The results were excellent, the customer service was also excellent. They arrived on time, we felt safe having them in our home. A reputable company that we will definitely use again & we definitely recommend them.
Carpet Cleaning
Date published: 27/11/2019
10 / 10 stars10 Star Carpet Cleaning
National Carpet Cleaners Association Members of The National Carpet Cleaners Association TrustMark Org Government Approved Standards proclene are trustmark approved British Institute of Cleaning Science" Members of British Institute of Cleaning Science winners of which? trusted trader of the month WoolSafe Organisation Woolsafe recommended carpet & upholstery cleaners Which? Trusted Traders Proclene are approved by which? trusted traders Trading Standards Buy with Confidence Trading standards award winning carpet cleaning ISO 9001:2015 Certified ISO 9001:2015 registered cleaning company ISO 14001:2015 Certified ISO 14001:2015 Registered cleaning company