347 100
31 77 31
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* All Calls will be connected to our Office in Gloucester, where we will delighted to help you


We use the most powerful van-mounted carpet cleaning machines in the UK.
Guaranteed the Deepest Clean and the Fastest Drying

woolsafe approved carpet cleaners
winners of Which? Trader of the Month Trading standards award winning carpet cleaning Members of The National Carpet Cleaners Association
GUARANTEED.....The Most Thorough, Deepest, Fastest Drying, Longest Lasting Clean, that is Baby Safe, Pet Safe and WoolSafe, Sanitised and Free from Odours or Your Money Back!

How Proclene Clean Carpets.

Cleaning carpets correctly, safely and effectively is not easy, it takes knowledge, understanding, skills, training, and just as important, the right equipment and tools.

The following steps also need to be taken to ensure that the best results are achieved, if they are not carried out, it will most likely result in spots becoming permanent stains, damaged carpets and rapid re-soiling.

STEP 1 - Inspection

We inspect the carpets to ensure that they are securely fitted, no damage is likely to occur or if there will be any suspected problems including spots and stains, this information will be relayed to you.

STEP 2 - Fibre Identification

We need to know what we are cleaning to ensure that we clean it successfully and to ensure we do not damage your carpet or upholstery.

STEP 3 - Advise

We will advise you on the expected results and tell you exactly how long they will take to dry, being 100% honest with you.

STEP 4 - Vacuum

Firstly we will vacuum the carpets thoroughly using an industrial vacuum, this removes up to 85% of dust, if not carried-out wet dust and grit will simply turn to sludge making it extremely difficult to achieve the desired cleaning results and very rapid re-soiling.

STEP 5 - Stain Removal - Oil Based

We treat stains that are oil/grease based prior to any pre-spraying, this helps in ensuring we are successful in removing them and that it is not spread about when wet.

STEP 6 - Pre Treatment

This step is an application of soil releasers known as Micro-Splitters that detach the soils from the fibres of your carpets and upholstery fabrics, holding them in suspension until rinsed out. They are natural food grade salts meaning they are 100% Baby Safe, Pet Safe,  and Environmentally Safe.

STEP 7 - Agitation

We agitate the Pre-Treatment in to the fibres of the carpet (much like when you wash your hair) using a mechanical contra rotating brush which opens the fibre to aide in releasing the soils, this will also help in restoring the pile back to its original state.

STEPS 8, 9 and 10 - Triple Rinse™ and Condition

Now that we have removed the stains, dust, grit, other foreign matter and thoroughly cleaned your carpets, we now condition the fibres along with our 3rd rinse to thoroughly remove all traces of cleaning solution (much like your hair needs conditioner), making your carpet feel soft, fresh and looking its best again.

With this step we rinse the fibres of your carpet thoroughly using a pH neutraliser, whilst removing the dirt, soils and water based stains from within. We will rinse in 3 directions, back, forth and sideways. We know exactly what pressure to use to clean the fibres deep down without penetrating the backing (this takes many years experience).

With this rinse we also treat each and every fibre with an anti-microbial to destroy bacteria, germs and viruses ensuring your carpets and upholstery fabrics are safe and odour free.

Our thorough procedures ensures that your carpets and upholstery will stay much cleaner for much longer than any other company are willing to provide you with.

STEP 11 - Stain Removal - Water Based

Now that the carpet fibres have been rinsed, we can now see what stains, if any, need additional treatments to aide in successfully removing them, however it is important to note that we cannot guarantee 100% stain removal (nobody can), however, we do guarantee that we will treat all stains to the achieve the very best possible results, and spend the time that is necessary achieve this.

STEP 12 - pH Check

We now check the pH level in the fibres with a digital pH meter, this ensures that we have removed all cleaning and stain removal solutions, and left your items in a safe state, ensuring no rapid re-soiling occurs.

STEP 13 - Client Inspection

Now that we have successfully cleaned your carpets and upholstery, and we are happy that they couldn't be any cleaner, we then ask you to inspect our cleaning with us to ensure that you are 100% delighted with our cleaning.

STEP 14 - Stain Protection - (optional)

After we have inspected the carpet cleaning with you, and that you are 100% delighted we then apply  the stain protection to help prevent spill's from becoming stain's (this is an optional extra, see our video to see how it works).

STEP 15 - Pile grooming

Now that you are 100% delighted, we will groom the fibres of the carpets to reset the pile and speed up the drying times.

STEP 16 - Check Up Call

In 48 to 72 Hours we will give you a call, this is to ask if you have any concerns or questions, or for you to point out something that you feel we may have missed. If we have missed something we will call round at your earliest convenience and put right.

All reviews below can be proven that they are Genuine.

Carpet and Upholstery Cleaning Testimonial Ratings: 10 out of 10 based on 5013 testimonials
Whole house Carpet Cleaning
It is rare that a company meets all of their claimed performances, but in the case of Proclene every word is true. The service was worth every penny, the finished results were amazing 10+, the customer service was also 10+ amazing. I highly recommend Proclene and will only use Proclene for our carpet and upholstery cleaning needs from now on. A reputable company that arrives on time and gives you clear and honest expectations and delivers exactly what they promise.
Carpet Cleaning
Date published: 7/11/2022
★★★★★★★★★★ 10 / 10 stars
Wool Carpet Cleaning
Proclene were recommended to me by my daughter. Our carpets were very stained but Proclene have made them come up lovely. I would highly recommend Proclene and I will definitely use them again. They arrived on time, gave a clear and honest indication of what I should expect and delivered on their promise. I felt safe using them and consider Proclene a reputable company. Customer service and finished results were excellent, 10 out of 10.
Wool Carpet Cleaning
Date published: 31/10/2022
★★★★★★★★★★ 10 / 10 stars

Our Clients Include

Fraser Hart Bristol Carpet Cleaning Fraser Hart Jewellers Build Cleans for Barratt Homes Cleaning Carpets and Build Cleans for David Wilson Homes Office Cleaning and Carpet Cleaning at Rolls Royce Carpet Cleaning at CareUK Bristol Carpet cleaning for Gloucestershire County Council Cleaning carpets for University of Oxford Trusted by Fraser Hart Jewellers at the Mall Cribbs Causeway
National Carpet Cleaners Association Members of The National Carpet Cleaners Association TrustMark Org Government Approved Standards proclene are trustmark approved British Institute of Cleaning Science" Members of British Institute of Cleaning Science  WoolSafe Organisation Woolsafe recommended carpet and upholstery cleaners Which? Trusted Traders Proclene are approved by which? trusted traders Trading Standards Buy with Confidence Trading standards award winning carpet cleaning ISO 9001:2015 Certified ISO 9001:2015 registered cleaning company ISO 14001:2015 Certified ISO 14001:2015 Registered cleaning company