winners of which? trusted trader of the month Trading Standards Approved carpet cleaners Licensed Textile Insect Pest Treatments  proclene are trustmark approved green carpet & upholstery cleaning products are used Woolsafe recommended carpet & upholstery cleaners Carpet & Rug Institute Approved Members of The National Carpet Cleaners Association Proclene are approved by which? trusted traders ISO 9001:2015 registered cleaning company ISO 14001:2015 Registered cleaning company
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A Which? Trusted Award Winning Service
GUARANTEED.....The Most Thorough, Deepest, Fastest Drying, Longest Lasting Clean, that is Baby Safe, Pet Safe & WoolSafe, Sanitised & Free from Odours or Your Money Back!

How Proclene Clean Carpets.

Cleaning carpets correctly, safely & effectively is not easy, it takes knowledge, understanding, skills, training and just as important, the right equipment and tools.

The following steps also need to be taken to ensure that the best results are achieved, if they are not carried out, it will most likely result in spots becoming permanent stains, damaged carpets and rapid re-soiling.

  • Inspection

    We inspect the carpets to ensure that they are securely fitted, no damage is likely to occur or if there will be any suspected problems including spots and stains.

  • Fibre Type

    We need to know what we are cleaning to ensure that we clean it successfully and to ensure we do not damage your carpet or upholstery.

  • Advise

    We will advise you on the expected results and tell you exactly how long they will take to dry.

  • Vacuum

    Firstly we will vacuum the carpets thoroughly using an industrial vacuum, this removes up to 85% of dust, if not carried-out wet dust and grit will simply turn to sludge making it extremely difficult to achieve outstanding cleaning results.

  • Stains - Oil Based

    We treat stains that are oil/grease based prior to any pre-spraying, this helps in ensuring we are successful in removing them.

  • Pre Treatment

    This step is an application of soil releasers known as Micro-Splitters that detach the soils from the fibres of your carpets and upholstery fabrics, they are natural food grade salts meaning they are 100% SAFE for Babies, Children, Pets & the Environment.

  • Agitation

    We agitate the Pre-Treatment in to the fibres of the carpet (much like when you wash your hair) using a mechanical contra rotating brush which opens the fibre to aide in releasing the soils, this will also help in restoring the pile back to its original state.

  • 1st Rinse

    With this step we rinse the fibres of your carpeting thoroughly using a pH neutraliser, whilst removing the dirt, soils & water based stains from within, we know exactly what pressure to use to clean the fibres deep down without penetrating the backing (this takes many years experience).

  • Stains - Water Based

    Now that the carpet fibres have been rinsed we can now see what stains, if any, need additional treatments to thoroughly remove them, however it is important to note that we cannot guarantee 100% stain removal (no body can) but, what we do guarantee is that we will treat all stains to the best possible advantage of removing them.

  • 2nd Rinse

    We now rinse again to remove any course cleaning solutions used to treat stubborn stains, and to rinse out the remainder of the stains and restore the pH level in the fibres, this ensures that no rapid re-soiling occurs.

  • 3rd Rinse & Condition

    Now that we have removed the stains, dust, grit, other foreign matter and thoroughly cleaned your carpets, we now condition the fibres along with our 3rd rinse to thoroughly remove all traces of cleaning solution (again much like your hair needs conditioner), making your carpet feel soft, fresh and looking fantastic again.

    With this 3rd rinse we also treat each and every fibre with an anti-microbial to destroy bacteria, germs & virus's ensuring your carpets and upholstery fabrics are safe and odour free.

    Our thorough procedures ensures that your carpets & upholstery will stay much cleaner for much longer than any other company are willing to provide you with.

  • Inspect

    Now that we have successfully cleaned your carpets & upholstery and we are happy that they couldn't be any cleaner, we then ask you to inspect our cleaning with us to ensure that you are 100% delighted with our cleaning.

  • Stain Protection

    After we have inspected the carpet cleaning with you and that you are 100% delighted we then apply  the stain protection to help prevent spill's from becoming stain's (this is an optional extra, see our video to see how it works).

  • Pile grooming
  • Now that you are 100% delighted, we will groom the fibres of the carpets to reset the pile and speed up the drying times.

  • Check Up Call
  • In 48  to 72 Hours we will give you a call, this is to ask if you have any concerns or questions or to point out something we may have missed. If we have missed something we will call round at your earliest convenience and put right.