About Proclene Carpet & Upholstery Cleaning.
Proclene are an independent & family run carpet, rug and upholstery cleaning company, Proclene is not a franchise or part of any other company.
Proclene are carpet, rug & upholstery cleaners recommended by Which? and they're members, Proclene is also WoolSafe registered, trained & qualified, they have achieved the TrustMark government endorsed standards certification, undergone the National Carpet Cleaners Association (NCCA) advanced spot & stain treatments & removal and received certification. Proclene have also become approved by the Carpet & Rug Institute.
Proclene is a company that will not accept anything less than to provide their customers with the highest standards of cleaning or customer service, it is what made them, and it is what will grow them.
What we have Achieved
Proclene have achieved a lot of recognition, but this is not just because of the Directors, it is also down to having the very best team in the industry. All of Proclene's technicians not only want to be the best (which they are) but they want to stay the best, and it's important to us all.
Which? Trader of the Month
Proclene are very proud to be the Which? Trusted Trader of the Month for November 2016. This has only happened because they put their customers first, ensuring they provide the very best standards of cleaning, excellent customer service, and obviously the reviews that they receive from all their customers, You can be 100% sure that they won't let you down. They will work extremely hard to ensure that you are delighted with the work and the customer service.
ISO 14001:2015 Certified.
In July 2016 Proclene became the only ISO 14001:2015 certified carpet and upholstery cleaners in the United Kingdom for recognition of compliance in protecting the environment and for ensuring correct procedures are followed in reducing any impact on the environment, including the use of eco-friendly cleaning solutions, we are the only company in the UK that can PROVE we provide a Green & Eco Friendly carpet & upholstery cleaning service.
ISO 9001:2015 Certified.
Proclene are also the only ISO 9001:2015 Certified carpet & upholstery cleaning company in the UK, this ensures that you will get the very best service and the highest level of quality carpet & upholstery cleaning at all times.
Cleaning Carpets & Upholstery since 1982
Although Proclene became a limited company in 2012, they have been cleaning carpets and upholstery since 1982. Proclene is a company that was formed as a result of the founding director Craig Haycock being brought up in the carpet & upholstery cleaning business, with his late dad Doug Haycock who had been cleaning carpets & upholstery since the early 1960's. Craig cleaned his vey first carpet at the age of 12, when he was helping Doug clean the carpets at the Newport Towers Motel in Gloucestershire.
After leaving full time education Craig joined his dad full time, and together they cleaned carpets & upholstery in some very well known & prestigious places, such as, The Celtic Manor Hotel in Newport, sea freight company Geest Line, Newport Towers Hotel in Gloucestershire, also restaurants and pubs such as The Bowl Inn in Lower Almondsbury, Bristol, The Windsor Castle in Weston-super-Mare, Wimpoles Wine Bar in London.
Since then, Proclene have been professionally cleaning carpets & upholstery all over England and parts of Europe, for commercial, office & residential customers, as well as for some very influential & famous clientele.
The Best Carpet Cleaners.
Proclene's policies both as a company & as individual's are to provide the highest quality carpet, rug & upholstery cleaning service whilst being honest, trustworthy & reputable, reliable, caring, considerate & compassionate also providing an approachable customer friendly service.
Proclene is focused entirely on it's customers.
Approved, Recommended & Knowledgeable Carpet Cleaning Company.
Proclene pride themselves on Results, Customer Service, Customer Reviews, Professionalism, their Skills and After Service Care that they provide, and of which Proclene's success is set upon.
Proclene really do care about what they do, how they do it & that the customer always receives the very best experience.
Craig also has many years of carpet retail experience as the proprietor of Clifton Carpets, which adds to the understanding, of how different types of carpets are manufactured, and how incorrect cleaning techniques will affect them, this is why Proclene truly know, how to clean carpets, rugs and upholstery correctly and safely.
Proclene are friendly, reliable, trustworthy, Insurance approved, NCCA & WoolSafe approved carpet cleaners & upholstery cleaners providing the highest levels of service throughout England & Wales. They also cover parts of Europe for commercial carpet cleaning.
Investing in the Future
Proclene constantly invest in newest & latest technology ensuring their equipment is always the very best, and is designed specifically for the carpet or upholstery that is to be cleaned, this all provides for the most superior cleaning possible.
Proclene have just invested over £120,000 in, Europe's most powerful & efficient carpet and upholstery cleaning technology, to ensure that they provide the most superior results and further enhance the overall customer experience, by making them more available and providing even faster drying times, in-fact, they have now reduced their own drying times by over 30% and by over 50% when compared to their competitors.
Proclene also continually invest is training and research to further enhance their edge in keeping them strong within the industry and at the forefront.