347 100
31 77 31
807 700
569 688
414 000
905 1191

* All Calls will be connected to our Office in Gloucester, where we will delighted to help you


We use the most powerful van-mounted carpet cleaning machines in the UK.
Guaranteed the Deepest Clean and the Fastest Drying

woolsafe approved carpet cleaners
winners of Which? Trader of the Month Trading standards award winning carpet cleaning Members of The National Carpet Cleaners Association
GUARANTEED.....The Most Thorough, Deepest, Fastest Drying, Longest Lasting Clean, that is Baby Safe, Pet Safe and WoolSafe, Sanitised and Free from Odours or Your Money Back!

Why use Proclene Carpet Cleaning Services?

So what does make Proclene different? what do we do that others don't?.

If you would also like to check out some of our work then visit our before and after photos page (opens in a new browser tab).

First and foremost Proclene's whole emphasis is on providing all of our customers with the very best in everything that we do, we don't just want you to be satisfied, this isn't enough for us. We want you to be delighted and feel very proud that you have chosen well in using Proclene to clean your carpets, upholstery and rugs.

Multi-award Winning Carpet and Upholstery Cleaning Service.

Trading Standards Approved carpet cleaningDue to our emphasis on quality, customer care and satisfaction we have achieved many recognitions and multiple awards which we are all extremely proud of. We will continue to aspire to win even more awards and recognitions so that you can continue to have unequivocal peace of mind.

We are highly recognised by brands such as Which? and have won their Trusted Trader of the Month Award, and we were shortlisted down to 1 of 4 companies out of 8500 for the Which? Awards 201 for Trader of the Year

We have also become the very first Trading Standards Approved Award Winner in April 2018, which we feel is a great honour.

No matter what we are cleaning, you will know exactly what to expect before we even start to clean anything, we will be 100% honest with you, and if we do not deliver on our promise we won't charge you. We will not tell you that we can make something look fantastic, and remove every single stain, only to leave you feeling disappointed that you used Proclene, we simply refuse to work in that way, it's misleading and wrong.

We want you to use us again, and again, and to recommend us again, and again. We also want you to know that you have a professional company on hand when needed. Our customers come first and always will.


Proclene GUARANTEE that we will clean your carpets, upholstery and rugs to a standard that no other company can match and definitely cannot better, in-fact we are happy to be challenged in our guarantee of this.

We will also go one step further in guaranteeing that if another carpet, upholstery or rug cleaning specialist can make your carpets and upholstery any cleaner or safer after we have just cleaned them, then we will be more than be happy to refund every penny that we charged you, plus we will even refund what they charged you.

We also guarantee that if you have just had your carpets or upholstery cleaned by another specialist and want to prove that we can't provide a better clean, put us to the test because if we can't get them any cleaner we simply won't charge you 1 penny.

All of this is GUARANTEED

  • The Best Clean
  • Baby and Expectant Mum Safe.
  • Pet Safe.
  • WoolSafe™.
  • Non-hazardous.
  • Eco-Friendly.
  • No Rapid Re-soiling.

Triple Rinse™

What we do is unique, although it really doesn't need to be, this is because we take the time to Triple Rinse™ to rinse the soil from all sides of your carpet fibres, yes it takes longer, but you will see why we do it when you see the results, and you will also notice how much longer they stay cleaner for.

Why do we Triple Rinse™ ? well that's easy, put simply, a carpet fibre has a shape, it isn't a smooth, flat surface, and therefore it's impossible to remove the dirt and soil plus the cleaning solution from the fibres with just a single rinse pass.

Imagine the the carpet fibres are all directing towards the ceiling, and when you vacuum the carpet the fibres start to point towards you as you pull the vacuum towards you, now as you can imagine you are only vacuuming the soil from that top surface of carpet fibres. That is why you use a back and forth action when you vacuum your carpets.

Proclene do not only rinse and extract the dirt and the water from your carpet in a single backward pass, we also rinse and extract on a forward pass and a side pass too, hence the name Triple Rinse™, hence why your carpets will stay much cleaner for much longer, and why you will need to have your carpets cleaned less often.

ISO 9001 and 14001 Quality Management Systems.

ISO 14001:2015 Registered cleaning companyISO 9001:2015 registered cleaning companyProclene are ISO 9001:2015 certified for quality and service, and to have also gained ISO 14001:2015 certification for providing a proven environmentally friendly service. Other carpet and upholstery cleaning companies say they are Green, but we prove we are Green.

We Care

We truly care about our customers, we will do whatever we can for you, we will do our absolute best to make everything as easy as possible for you. We care about the carpet and upholstery cleaning results that we provide you with, and how you are treated.

We are Compassionate

We know that sometimes our customers may be feeling very emotional due to a loss of a pet or a family member, we understand, and we are very happy to listen. You can also be assured that we will make everything as simple as we can for you, and we guarantee that we will not let you down, or add any further stress to you.

Superior Carpet Cleaning Service .

We guarantee to take the time to provide you with a superior carpet and upholstery cleaning service that is thorough and as perfect as we can possibly make it. We will move all furniture as we NEVER EVER clean around furniture, We will reposition all furniture to the exact same place as it was, plus we will put protection in place to prevent wood dye bleeds and metal rust marks.

Spots and Stains.

We will never guarantee stain removal, but what we do guarantee is that, we will use our 40 years' of experience and skills, along with our patience to spend the time that is necessary to obtain the very best possible results without causing further damage. In some cases we will reactivate the stain which enables us to rinse it out even more.

Proclene will always provide a carpet and Upholstery cleaning service (sometimes known to as steam cleaning) that is second to none, and Environmentally Friendly.

We use Micro-Splitting Technology

Micro-splitters do not contain detergents or soaps, and do not leave any harmful or sticky residue behind. They are Natural cleaning agents that break the bond between the soil and fibres in your carpet, sofa and rugs. They are proven 100% safe children, even new borns, as well as pets, and they are environmentally friendly.

The UK's Most Powerful Carpet Cleaning Machine

Our truckmounted carpet cleanerWe use the very latest cleaning technology, for deeper cleaning and ultra fast drying, these are not like the rug doctor you can hire, our machines cost tens of thousands of pounds, in-fact our latest setup cost over £75,000.

Its has 4 times more vacuum suction power than any other truck-mounted carpet cleaning machine and has 15x more suction than most portable machines. We really do leave you with carpets that dries in about 30 minutes and upholstery that dries in around 2 hours.

We constantly invest in technology and skills to ensure that we can always give you the very best  service, and provide you with the very best results. This also helps us to ensure that you are not just happy, but delighted with our work.

We never take training, knowledge and tools for granted.

Unique - 15 Steps to perfect carpet cleaning, we really will give your carpets and upholstery  the best cleaning they will ever have........ guaranteed!

We are Approved, Recommended and Qualified by WoolSafe after undertaking examinations to ensure we are knowledgeable about carpet fibres and their construction, this ensures safe, and thorough cleaning is always carried out.

We are carpet cleaners that Sanitise and Destroy Odours at no extra cost.

We KILL Superbug's for FREE!!!
MRSA, E-coli, Norovirus and many others are destroyed at no extra cost when we clean your carpets and upholstery.

We Destroy ODOURS for FREE!!!
When we clean your carpet or upholstery we destroy the bacteria that causes the odours at no extra cost.

Not Forgetting

We are Fully Trained in the use of cleaning agents,
We know what cleaning agent to use for each fibre type, be it wool, viscose, cotton, polypropylene, acrylic etc.

We are Professionally Trained ,
We are NCCA Advanced trained members, and advanced spot and stain removal specialists, as well as being  WoolSafe trained and qualified Which is how we are able to be fully insured for over £5,000,000.

We are Fully Insured for £5,000,000 which includes Treatment Risk Cover, this means we are actually insured to clean your items, this is the main insurance which most carpet and upholstery cleaners tend to ignore, and you only find out that they were not insured to work on your items when it's too late.  We are covered for this.

We have 40 years' experience.
We know fibres, weaves, dyes, processes, stains and much much more.
We wouldn't still be here if we weren't good at what we do.
We have been Cleaning Carpets and upholstery since 1982 just another reason we can get £5,000,000 public liability cover.

We will always do our absolute best to try to maintain 100% customer delight 100% of the time, see our customer reviews and if you wish to confirm any review, then just let us know.

We use Wool-Safe cleaning products that are completely safe for your carpet and upholstery.

We are Never late, we are there when we say we will be.

Proclene have the award winning combination to give you, the very best carpet cleaning and upholstery cleaning service you will ever receive, and it's fully guaranteed.

We have the Skills, the Training, the Knowledge, the right Attitude and the right Tools to clean your carpets and upholstery thoroughly and safely. Giving you the results that are better than what you can expect from a any other professional carpet cleaning company.

We are 100% Reliable, Honest and Trustworthy, we value our reputation and our customers. When it comes to carpet, upholstery and rug cleaning, no one works harder or invests more to provide you with the results that you deserve.

  • Guaranteed - 100%
  • Accurate Quotations
  • Results as Promised
  • Furniture moved by us
  • Experienced - 40 years'
  • Customer Service - ISO 9001
  • Fast Drying - Guaranteed
  • Stain Removal Included
  • Sanitising Included
  • Eco Friendly - ISO 14001
  • Industry approved
  • Baby Safe
  • Child Safe
  • Pet Safe
  • WoolSafe Certified
  • NCCA Certified - ADVANCED
  • NCCA Qualified
  • Longest Lasting Clean - GUARANTEED
  • Manufacturer Approved Process
  • Punctual and Reliable
  • Reputable and Trustworthy
  • Vetted
  • Weekend Service Available
  • Fully Insured - £5,000,000
  • Card Payments Accepted
  • AMEX Accepted
  • Fair and Honest Prices
  • 100% Total Satisfaction
  • FREE Advice
  • Printed and Detailed Receipt
  • Rapid Re-soiling
  • Sticky Residue
  • Surcharges for stains
  • Estimated Price
  • Harmful Chemicals
  • Grey marks Appearing
  • Days to dry
  • Bait and Switch

So, thats why you should use Proclene to clean your carpets and upholstery

All reviews below can be proven that they are Genuine.

Carpet and Upholstery Cleaning Testimonial Ratings: 10 out of 10 based on 5013 testimonials
Whole house Carpet Cleaning
It is rare that a company meets all of their claimed performances, but in the case of Proclene every word is true. The service was worth every penny, the finished results were amazing 10+, the customer service was also 10+ amazing. I highly recommend Proclene and will only use Proclene for our carpet and upholstery cleaning needs from now on. A reputable company that arrives on time and gives you clear and honest expectations and delivers exactly what they promise.
Carpet Cleaning
Date published: 7/11/2022
★★★★★★★★★★ 10 / 10 stars
Wool Carpet Cleaning
Proclene were recommended to me by my daughter. Our carpets were very stained but Proclene have made them come up lovely. I would highly recommend Proclene and I will definitely use them again. They arrived on time, gave a clear and honest indication of what I should expect and delivered on their promise. I felt safe using them and consider Proclene a reputable company. Customer service and finished results were excellent, 10 out of 10.
Wool Carpet Cleaning
Date published: 31/10/2022
★★★★★★★★★★ 10 / 10 stars

Our Clients Include

Fraser Hart Bristol Carpet Cleaning Fraser Hart Jewellers Build Cleans for Barratt Homes Cleaning Carpets and Build Cleans for David Wilson Homes Office Cleaning and Carpet Cleaning at Rolls Royce Carpet Cleaning at CareUK Bristol Carpet cleaning for Gloucestershire County Council Cleaning carpets for University of Oxford Trusted by Fraser Hart Jewellers at the Mall Cribbs Causeway
National Carpet Cleaners Association Members of The National Carpet Cleaners Association TrustMark Org Government Approved Standards proclene are trustmark approved British Institute of Cleaning Science" Members of British Institute of Cleaning Science  WoolSafe Organisation Woolsafe recommended carpet and upholstery cleaners Which? Trusted Traders Proclene are approved by which? trusted traders Trading Standards Buy with Confidence Trading standards award winning carpet cleaning ISO 9001:2015 Certified ISO 9001:2015 registered cleaning company ISO 14001:2015 Certified ISO 14001:2015 Registered cleaning company