Official Sponsors of Gloucester Rugby Club
Professional Rug Cleaning.
Proclene have been providing a professional & thorough rug cleaning service for over 35 years, we provide our services to clients from all over the United Kingdom, providing a superior service and taking the utmost care of your valued & treasured rug.
Knowing that we have 35 years experience in professional rug cleaning, you can be assured that you rugs are in safe hands. With our wealth of knowledge we will clean your rugs to the highest of standards without the use of harsh cleaning agents. We will also destroy bacteria using an antimicrobial as part of the cleaning process, this ensures that we deal with any odour issues.
The whole process is 100% safe, exact & gentle, yet extremely thorough. We clean rugs in-situ which means that there is absolutely no risk of you rug being lost or receiving the wrong rug back.
We specialise in fine rugs that have been hand knotted by highly skilled tribes women, using only natural dyes and the finest of fibres. They are intricate in detail and most likely to dye bleed through moisture and strong cleaning solutions, so if in the wrong hands you could be putting your fine rugs at risk.
As our skilled rug cleaning process takes time to carryout safely & thoroughly please do not expect a cheap rug cleaning service.
- Recommended Process.
- WoolSafe™.
- Deep Cleaning
- Sanitising Fully Included
- Baby Safe.
- Pet Safe.
- Non-hazardous.
- Environmentally Safe.
- No Rapid Re-soiling.
Multi-Award Winning Carpet Cleaning
We
have received 2 awards and shortlisted for the Which? Trader
of the Year 2017 award.
In April 2018 we became the very first winners of the Trading Standards Buy with Confidence Award, which was achieved by providing our customers with excellent customer service, and our high quality rug cleaning service throughout England, which generated us some amazing customer testimonials.
Proclene's
rug cleaning services
also won us the
Which? Trusted Trader of the Month Award
in November 2016
for providing, in their words "Outstanding customer
service".
We were also Shortlisted for the prestigious Which? Awards in 2017 in the category of Trusted Traders out of 8500 companies for providing outstanding customer service & high quality rug cleaning, and is obviously something we are extremely proud of. It is also your assurance that we do things differently & in a way that our customers appreciate and respect.
Being recognised by Which? as a Trusted Trader, and a company that provides customers with outstanding customer service, high quality work, and value for money is something we have always aimed for, as it shows that we care about our customers, that we are honest and that we are a reputable company that delivers on it's promises.
Approved Carpet Cleaners
We are the only
rug cleaners that are Trading Standards Approved
and proactively using our accreditation. With Bait and Switch
still highly prevalent it's your assurance that we are a fair & honest company
that cares about our customers and our reputation.
Our
rug cleaning services are fully endorsed & approved by Which? Trusted Traders. Again, we are vetted,
continually monitored and audited yearly, this ensures that we
maintain our customer satisfaction and do not become complacent
with our quality or customer care.
NCCA
ADVANCED
carpet cleaners, and ADVANCED Spot & Stain Removal
Specialists, as well as being NCCA Recommended, Qualified,
Certified & Approved. NCCA stands for National Carpet Cleaners
Association, the only not for profit carpet cleaning association
in England.
WoolSafe Approved
Rug cleaners, and we are also approved by the
Carpet & Rug Institute.
Rugs need to be cleaned using gentle cleaning solutions &
processess to avoid serious
damage. Rugs hide soils extremely well, they need a much more
thorough clean that must be extremely gentle.
Guild
of Master Craftsmen Accredited Carpet & upholstery cleaners,
you can be assured that you will receive high quality
workmanship. The Guild of Master Craftsmen is the sign of
Quality, something that you will always receive when you use
Proclene for your carpet, upholstery & fine rug cleaning. Don't
just take our word for it, with thousands of reviews, and our
accreditations you don't need to.
TrustMark certified
working to Government Endorsed Standards and your assurance that we
have been vetted & inspected as well as having adequate
insurance in place. You can also review our work with them which
will help others make an informed decision.
Our
carpet cleaning services are Recommended, Vetted &
Monitored by
CheckaTrade.com, and with hundreds of reviews and
an average rating of virtually 10/10, you can rest assured in
knowing that we will provide you with the very best in customer service, quality,
reliability as well as being tidy. We won't let you down
We
are ISO 14001 (GREEN) Certified carpet
cleaners working to the latest 2015 published
standards. This is your assurance that we are doing everything
we can to reduce our impact on the environment, which starts
with us using Eco friendly cleaning solutions as well as
equipment and vans. other companies say they
provide an EcoClean carpet cleaning, we actually prove
we provide it.
We
are ISO 9001 certified carpet cleaners working to the latest 2015 published standards, and our own strict guidelines in customer care and
quality of work, ensuring that we maintain high standards of
work & customer care at all times, from first
contact with us to long after we have cleaned your carpets.
We guarantee a deep & thorough rug cleaning to ensure that we leave you with rugs that;
- Look Great.
- Smell great.
- Feel Great.
- Stay Looking Cleaner Longer.
- Last Longer.
You'll be glad you chose Proclene to clean your rugs
Stains Removed.
35 years has taught us how to best deal with spots & stains with a
99% success rate.
We do not make promises of stain removal just
for you to engage our services, but what we do promise is to use our 35 years of knowledge to safely deal with them to obtain the very
best results.
Colours Revived.
We will restore the colours of your rugs to what they should be, this is done by removing the dust that is making your rug look dull and restoring the pH levels which will also restore the colours.
Appearance Renewed.
By removing the dust, restoring the pH levels, removing spots & stains & conditioning the fibres your rug will look fantastic again.
Odours Removed
When an item is cleaned thoroughly odours improve due to the fact the offending smell has been rinsed away, but this is only a small temporary improvement, however, when we clean, we use an anti-bacterial & anti-microbial treatment to destroy the offending germ that is causing the odour and this continues to work long after cleaning, which is much better than steam alone.
Softness
During our rug cleaning process, we remove the dust, grit & sticky residues that stiffen and make the fibres feel course and hard. We also condition the fibres which balance the pH levels and increases the luxurious feel of them.
Your rug will feel soft, look fantastic and smell great!
Trained & Vetted
To ensure our continued ability to provide you with the very best rug cleaning, we undertake regular training courses to learn about new techniques, cleaning solutions & tools. We also take regular examinations to ensure we are knowledgeable of all rug fibres & the correct cleaning of them. This is how we continue to provide you with a service & quality that you should expect.
