Professional Carpet Cleaning Specialists.
Proclene are professional Carpet Cleaners operating throughout Gloucestershire, Oxfordshire, Swindon, Bristol, Bath, Herefordshire, Worcestershire, South Wales, Gwent, Monmouthshire and Reading, providing both domestic & commercial carpet cleaning services.
We have been cleaning carpets since 1982, we are qualified and registered with the NCCA & WoolSafe and we are a Which? Award winning company.
We guarantee to always provide you with superior results and unprecedented customer service.
Multi-Award Winning Carpet Cleaning
We have received 2 awards and shortlisted for the Which? Trader of the Year 2017 award.
In April 2018 we became the very first winners of the Trading Standards Buy with Confidence Award, which was achieved by providing our customers with excellent customer service, and our high quality carpet cleaning service throughout England, which generated us some amazing customer testimonials.
We were also Shortlisted for the prestigious Which? Awards in 2017 in the category of Trusted Traders out of 8500 companies for providing outstanding customer service & high quality carpet cleaning, and is obviously something we are extremely proud of. It is also your assurance that we do things differently & in a way that our customers appreciate and respect.
Being recognised by Which? as a Trusted Trader, and a company that provides customers with outstanding customer service, high quality work, and value for money is something we have always aimed for, as it shows that we care about our customers, that we are honest and that we are a reputable company that delivers on it's promises.
Approved Carpet Cleaners
We are the only carpet cleaners that are Trading Standards Approved and proactively using our accreditation. With Bait and Switch still highly prevalent it's your assurance that we are a fair & honest company that cares about our customers and our reputation.
Our carpet cleaning services are fully endorsed & approved by Which? Trusted Traders. Again, we are vetted, continually monitored and audited yearly, this ensures that we maintain our customer satisfaction and do not become complacent with our quality or customer care.
NCCA ADVANCED carpet cleaners, and ADVANCED Spot & Stain Removal Specialists, as well as being NCCA Recommended, Qualified, Certified & Approved. NCCA stands for National Carpet Cleaners Association, the only not for profit carpet cleaning association in England.
WoolSafe Approved Carpet cleaners, and we are also approved by the Carpet & Rug Institute, as well as being Certified & Recommended by them. Wool carpets need to be cleaned using safe for wool cleaning solutions, and they need to be cleaned differently to synthetic carpets to avoid serious damage, and even ill health from the the growth of mould.
Guild of Master Craftsmen Accredited Carpet & upholstery cleaners, you can be assured that you will receive high quality workmanship. The Guild of Master Craftsmen is the sign of Quality, something that you will always receive when you use Proclene for your carpet, upholstery & fine rug cleaning. Don't just take our word for it, with thousands of reviews, and our accreditations you don't need to.
TrustMark certified working to Government Endorsed Standards and your assurance that we have been vetted & inspected as well as having adequate insurance in place. You can also review our work with them which will help others make an informed decision.
Our carpet cleaning services are Recommended, Vetted & Monitored by CheckaTrade.com, and with hundreds of reviews and an average rating of virtually 10/10, you can rest assured in knowing that we will provide you with the very best in customer service, quality, reliability as well as being tidy. We won't let you down
We are ISO 14001 (GREEN) Certified carpet cleaners working to the latest 2015 published standards. This is your assurance that we are doing everything we can to reduce our impact on the environment, which starts with us using Eco friendly cleaning solutions as well as equipment and vans. other companies say they provide an EcoClean carpet cleaning, we actually prove we provide it.
We are ISO 9001 certified carpet cleaners working to the latest 2015 published standards, and our own strict guidelines in customer care and quality of work, ensuring that we maintain high standards of work & customer care at all times, from first contact with us to long after we have cleaned your carpets.
Clean, Fresh & Safe Carpets
We will always leave you with clean carpets that according to 100% of our customers look absolutely wonderful, smell fresh & feel fantastic, They will also be free from stains, bacteria and odours. No one understands carpet cleaning better, it's what we have been doing for over 35 years.
All cleaning is carried out using the same anti-microbial treatments that we use in medical centers ensuring you are left with safe & healthy carpets.
Baby Safe Carpet Cleaning.
When we clean your carpets, not only do we use genuine & proven baby safe & pet safe cleaning solutions, we will deep clean your carpets and sanitise them with an anti-microbial treatment to destroy harmful and dangerous bacteria's.
We will be using a salt based cleaning solution that not only provides a better clean, but also leaves your carpets with a natural looking appearance and without any grey marks appearing from nowhere.
We will destroy bacteria that cause odours and sickness, we will even destroy viruses such as MRSA, e-coli & salmonella amongst others. You can be sure that your carpets are fully sanitised & safe when we clean them.
Deep, Fast Dry Carpet Cleaning.
We use the very latest in advanced carpet cleaning machines, and tools which are tailored for each individual task hence we are able to provide you with the very best in results and drying times.
Our experience provides us with the knowledge of correctly regulating the water pressure with the pile depth of your carpets to ensure we do not over wet them, also ensuring that they are dry in the fastest possible times.
Before we commence any carpet cleaning we will inspect the carpets and we will clearly explain to you what you can expect, including removal of stains and exact drying times.
Most powerful Carpet Cleaning Machine
We will be using the most powerful carpet cleaning machine in Europe and we can prove it. The machine we use is the Prochem Everest 650hp, with 640 CFM of vacuum suction power from a 68hp Hyundai engine it is THE most powerful carpet cleaning system in Europe.
With this state of the art, van mounted carpet cleaning system we remove more moisture from your carpet than any other company, we guarantee seriously fast drying.
We provide the water and the power, we take away the dirty water and dispose of it safely and within the law. We never pour it down your toilet or worst still your sink.
You cannot rent these machines, and no Rug Doctor or VAX can achieve anywhere near the quality of cleaning of the Everest combined with our expertise. We remove more dirt, stains, grit, germs, bacteria, odours & much more from your carpets than any other company.
With our experience & our specialist tools, we know we will give you the very best results possible, after all, we are Professional Carpet Cleaners.
Proclene Carpet Cleaning Video
Here is a brief video so that you can see how we clean carpets & restore them without using harmful chemicals,
and still provide you with the very best in carpet cleaning that dries quickly & stays cleaner for
Restorative Carpet Cleaning - A Deep carpet cleaning service.
You can find more videos on our video page.
Local Carpet Cleaning Service.
We guarantee that you will receive an higher quality carpet cleaning, and a much higher level in customer service from Proclene than you will from your carpet cleaner who is on your door step, Why? because we will clean your carpets properly the first time, and you will not have any reason to call us back, except for when you are wanting us to clean more carpets, rugs or upholstery, or even if you just want some plain and simple advice. No matter where you are give us a call we will most likely be able to assist you..
The Proclene Promise
- To give you an accurate quotation and abide by the price quoted under all circumstances prior to commencement of work.
- To provide you with the very best carpet & upholstery cleaning service with the very least disruption.
- To provide you with the very best customer service & experience.
- To provide you with a service that includes stain & odour removal at no extra cost.
- To sanitise at no extra cost.
- To give you true drying times and not to make false claims.
- To be reliable & punctual.
- Never to try to sell you anything.
- To make your experience with us pleasant & satisfying
- To provide you with all forms for reviewing our work.
Outstanding Customer Reviews
We pride ourselves on what we do, what we know, our standard of service and what our customers say about us.