Sorry that you have a complaint
We are extremely sorry to hear that we have not lived up to our reputation, however we will try extremely hard to resolve your issue at the soonest opportunity, and we hope that we are able to restore your confidence in using Proclene.
We are human and sometimes things can go wrong, however no one
likes it when it does go wrong, and I personally will be the first
to complain or let it be known, so I would very much like to know
when we have not delivered 100% in what we promised you, which is a
professional skilled, thorough and safe clean.
Please do not hold back on what you would like to say, though
please be civil.
All reviews below can be proven that they are Genuine.
Carpet and Upholstery Cleaning Testimonial Ratings:
10 out of 10 based on
Rug and Carpet Cleaning
As a returning customer of Proclene we can say that they are worth every penny, and we will definitely use them again.
Greg was excellent and he provided excellent results, he worked hard, was very careful, and thorough, we are very pleased with the finished results, which were exactly
as promised prior to starting. Proclene are trustworthy, careful, thorough and reliable.
The customer care and service was also excellent. A reputable carpet cleaning company that we will definitely use again.
Date published: 04/11/2020
Upholstery, Rug and Carpet Cleaning
These are people you can trust. We used Proclene to clean our carpets, upholstery and rugs, as well as stain removal and apply stain protection.
The results were excellent, the customer service was excellent and there was always someone at the end of the phone. They arrived on time, gave a clear and honest indication
of results I should expect and delivered exactly as they promised. We would use Proclene again, Greg was excellent.
Date published: 08/10/2020